This is the nastiest place of business. The food is nasty (burned or raw). They never have enough chicken fried. When you place your order they ask if you want spicy cause they are out and let me tell you their Smokehouse chicken is nasty I actually thought it was smoked but they fry it and then pour some nasty smoked flavor on it Church's is my last option to eat cause West Columbia is small town, should kick my own ass for eating there, should of eaten subway.
We were the only people and it took them 10 minutes to deliver us cold food, and the chicken strips were so over cooked you couldn't even bite into them. Very disappointed.
I went into jack in the box today and really wanted sweet tea. It is 8 o'clock at night and they are out of sweet tea so I asked them if they were going to make more and if they could make more and the manager said that they couldn't because they were about to close but it was only 8 o'clock. I explained to her that I thought they were a 24 hour service and she said as of today we are not. I went online to see that they close at 12 today so that is still a 4 hour shift and they should still should have sweet tea. She(adadana) had the worst attitude ever and rolled her eyes along with the other employees in the background wanting to join in and get an attitude. This is no way to talk to customer. The manager also had the audacity to tell me well I was on break and if you would of asked me in person to make sweet tea I would of after I already had explained to her the problem when she already knew the problem. Customer service was horrendous and unnecessary.
I've been in line for 25 min. And they haven't taken my order yet and asked me to pull up. When i got to the window they asked of i had a certain order and i told her i was to pull up haven't gave my order she started speaking into her speaker confirming the order behind me. She asked me what i wanted i said how long will it take and she said it depends if i have it. And went and looked. She said someone left with the key and the only chicken they have is whats up. I'm still waiting on my order who knows. This happens every time here. I really wish they'd get some management or build another chicken place then charged me full price. And also said there's not many legs, so well have mostley thighs. It's now been 45 min. I would of left but I've been blocked in most of the time and now I've already paid. I love their chicken but they need help. I saw NOW HIRING on the window anyone looking for work.
Dont ask for extra sauce because u wont ever get it even though your willing to pay. Plus dont pay without looking to make sure u have everything. Thats the rule of smarts.
non professional staff. onions were horrible