What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Had a recommendation to take my just bought VW Jetta to this place. It had a definite lack of power and some bad lights. Later found out the person doing the recommendation was telling us lies. Looks like she didn't like us. Her husband's sister told us the truth. Bad service, a claim the car was stolen and was totaled. I wish we had known this before going down there and had seen a few of the bad results of other people as well. We took the car down and with out even seeing what color the car was, the owner told us it was the timing chain, but he would look at it. We were told, two days later, the car could not start for them at all. "Yes, it is a broken timing chain", the owner stated. We did see someone under the hood of the car in the parking lot when we drove back by there 30 minutes later.TWO MONTHS later .... with us being told for two weeks of that time that they had the cover of the engine off we finally get the car back. During the waiting period we were told the machine shop had finally been sent the head and they would have to determine how many gaskets it would need. We were also told that with a broken timing chain the piston ( told to us the first time), the fuel injectors ( the second time), or the valves ( third choice of what an additional problem) might be bent. Well it seemed to take a week for the machine shop, they won't tell us which one they sent it to, to get the motor back. then the problems really started with the mechanics at German. On a couple of occasions, they kept breaking the gaskets when they tried to put the engine together. Then there was a major coolant leak they had to fix. Then finally, they bent some fuel injectors and had to fix those. Finally we got a call from them, which was the first time they actually called me. I had to call them to keep getting an update of the progress of the car. they said the car is ready, but they would not recommend me picking it up until I had the timing chain fixed. that would be an additional $2,000. Funny how it was the chain in the first place and the owner said between the chain and the bent pistons, fuel injectors/valves it would cost about $2,000. Which the estimate was changed twice when we tried to pick the car up. $2,800 was now the final estimate he claimed to give. We took the car home and it drove so-so. Not great but it moved. The next day the check engine light came on. Also the passenger side lights would not cut off even when the car was cut off. I had to start disconnecting the battery each night. Then the coolant started leaking. I have to fill the system up every time I drive the car. We still have a lose of power, but at times it seems to come back. I'm going to let the mechanic Advance auto recommended to me to check the car over. At a glance they think the engine is now totally shot and it looks like I will have to get rid of the car. My girlfriend is disabled and is totally dependent of me to take her to doctor appointments. Because of German telling us so many times the car would be ready and it was not, she was dropped by one of her doctors and it cost me employment. As the guy at Advance Auto told me, he has heard of them and I was a fool to take it to them. I think what clinches it for me is that when we went to pick up the car, the owner tried to put the blame on everyone but them. First the guy for selling the car in the first place and then finally me for not having checked it out. I hate to tell him, but we did have it checked and for about a week it ran fine.This guy diagnoses and repairs by crystal ball. Looking up a history of German Autowerks and their law suits, I would say just by that I would not take anything to them. I would also recommend that you do as I did and document every word they say and even record it.
Fast Booking, Great Communication, Professional Team, Quality Glass. A+A+A+A+ Highly Recommended, Thanks!
German Autowerks is outstanding. I have used them on my 2 VW Passat's and my BMW Wagon for over 4 Years. They provide the most honest, accurate and cost effective repairs of any Dealer or Repair Shop I have every used. Brandon's knowledge is unsurpassed. Truly the best service I have ever received. They are a 5+++.
There should definitely be more than 5 stars to rate this establishment. As a long-time customer who has used German Autowerks services since the days the shop was further up Augusta Rd 12 years ago I feel very capable of providing a review that is 100% accurate. Brandon's expertise as a mechanic, perseverance, and honesty continue to permeate everything he does. Having owned several Mercedes over the years, no problem is beyond his capability, having saved me thousands in repairs. I personally know people that travel from surrounding states for car repairs knowing it will be performed correctly by the German Autowerks staff. They put your mind at ease, knowing that your vehicle was repaired properly, unlike some other independent garages and Mercedes dealerships.
I've had my Dodge Challenger and Dodge Durango tinted here. Very nice work. Haven't had any problems at all. Looking forward to taking my mustang to get tinted.
Very unprofessional. Did sorry work and put stop leak in my cooling system stopped up my heater core. Just all-around sorry work left bolts loose and out and missing
Horrible experience. Product faded, bubbled, peeled; they refuse to address problem. Do not go here.
Staff is very professional and friendly. I had taken my car to another place in the area who did a very poor window tinting job. I took my car to this establishment to correct/fix the issues and he did a GREAT JOB!! He went above my expectations and would definitely use him again in the future.
Had him work on my 1999 Ford explorer. Only needed freeze plugs. He then took FOREVER to get it done. Then, He preceded to tell me that He changed out the plugs and gas. ( The gas was suppose to be "bad gas" . Before he worked on it, It would crank with no problem, needless to say, IT HAD TO BE TOWED BACKED HOME! Hasn't ran since. Its not even HIM that works on the vehicle. Its his SHADE TREE MECHANIC! VERY POOR SERVICE!!! NOT TO BE TRUSTED!
I had my car at another shop in West Columbia they told me that I needed a new transmission so a friend told me about Automotive Experts so I could price around. so when I called and got a price they were almost 500 cheaper. so I had them pick my car up to do the transmission repairs when they got my car in they found that I didn't really need a transmission. Automotive Experts saved me over 1000 dollars! Thank you so much, you now have a lifetime customer.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.