If zero stars were an option, that's what the rating would be. I should have taken heed to the reviews; however, based on the experiences my daughter had, I decided to give this place a chance. I have patronized the store at least twice before today (each time the Asian lady was there) and used my debit card (with my picture on it ) as credit for my purchases with no problem. However, today I went into the store and Diana had a problem with me using my debit card as credit without a second ID. I indicated to her that my picture was on my card but she chose to ignore me and rudely insist on a second ID. At this point I showed her my card with my picture on it and proceeded to show her another form of ID. She continued to speak to me in condescending manner at which time I requested a refund and told her there was no need for her to be so rude. I was really upset and taken aback at how she felt she was justified in the way she was treating me. After she processed the return I took my receipt from her. Because she didn't like the way I took my receipt she took a step back hesitated and came from behind the counter and approached me with a RAISED FIST. It took ALL I had in me not to react but I did let her know if she touched me what would happen. As I proceeded to leave the store she felt the need to follow and provoke me all while claiming I assaulted her. As they always do, she became the victim when she clearly initiated the entire situation. I am simply appalled and amazed at how people feel they can treat others in a way that is unacceptable and think it's okay. The way I was treated was demeaning, unprofessional and left much to be desired. I would NOT recommend ANYONE patronize this store. I am so DISGUSTED.
101b W 1st StSanford, FL 32771
From Business: Community Establishment with 7 highly skilled barbers who can do anything from a senior cut to a skin fade.We specialize in hot shaves and straight razor detail w…
Disgusting place...If you are a black woman just take your money somewhere else they don't deserve our business
DO NOT SHOP AT THIS STORE THE CUSTOMER SERVICE IS HORRIBLE! I had a HORRIBLE experience with Diane the manager and according to GOOGLE and FACEBOOK reviews this store has a SERIOUS ISSUE with HARRASSING customers by following them and accusing customers of theft! The manager yelled at my kids and became AGRESSIVE with me and got in my face when I reacted to her disrespect! The owners of this store are in KOREA so if you have a concern there will be NO RESOLUTION!
I love this place, I've tagged along with my boyfriend and noticed the staff is very professional. When I would first bring my nephew I was skeptical to only use one of the barbers but after taking a few leaps of faith, I realized all the barbers here only provide quality work.
My experiences here have been terrible!!. Beware that business !!! Since you arrive the first thing you see at the door is a sign that says: No refund of your money ... Terrible hair extension, colors and customer service. Beware! According to them the dealer put diferents colors in boxes that do not correspond.
Love the stylist & the ambiance. Great customer service and if you are looking for a change this is the place get a new look.
Very nice!!! Will shop there again!
This place is amazing. Before I go on ranting how great it is, I'd first like to note my only wish. I really wish they had a better and more up to date array of nail designs and polymer clay designs. However, they have an incredible amount of nail polish at all very reasonable prices. Along with an assortment of other nail supplies that you can't find anywhere else! They sell quality products at inexpensive costs! To boot, the staff is incredibly friendly and every time my mother and I go for a girls day of shopping, we are always sent home with a few bags of free goodies. I appreciate them as a small business and will continue shopping with them. THANKS!