Every time I have dealt with this branch, the outcomes have always been positive. It sounds as though other reviewers are basing the experience on anecdotal, one time experiences. My dealings have been routine and have gone well. Keeping my money here.
After so many years of my husband having an account through this bank with no problems all of a sudden i walk in to deposit money on his account (like i usually do every few months) and get questioned on how he has an account with them due to not having a social.. ummm gee i have no clue i dont work at a bank and im sure not the one that set up his account in 2007 so i think the real question is if im being told that he should do things the legal way and apply for a social and become a tax payer etc etc.. if him having a bank account and his wife going to deposit money into his account to pay his phone each month is illegal then somebody explain to me how i would be the one to get in trouble when 1st national bank is the one that approved him for a bank account all the way back in 2007??? I didnt think you were allowed to give your personal opinion out at work?? You gonna tell me as a tax payer that does things "the right way" that it concerns you that he doing things illegal? What is he doing illegal when i, (the wife) work my ass off,make sure my husband dont get into any trouble, i dont let him drive so theres no need to say he doing anything illegal.. i work too and i pay taxes so dont i deserve the right to be happy too? I could go on but i just wont. So warning to all the hispanics or "illegal aliens" as i was told i wouldnt recommend ever using this bank unless you wanna be criticized and questioned about how you managed to get an account there.. not to mention as many times as i been there and never had an account number for my husbands account because it was "illegal" for them to give out that information with me not being on his account, lets just say i have it today all because somebody wasnt paying attention that it was ILLEGAL for her to read it off to me to pit down on the deposit slip so maybe somebody should look into this branch in west chester ohio inside of walmart. i doubt im the only one thats ever been offended to the point where i just leave!
1st National Bank DO NOT USE THIS BANK. I have been sick and in and out of the hospital. Normally I would have stopped by the branch but I used there online banking instead. I put a stop payment on one item which would have hit for $9. I searched and looked on the online banking account to see if there would be a charge. I proceeded to fill the form out and went on to the next page. It asked if I was sure and looked again to see if there was a charge. I processed it and then checked my account. No charge. I was happy I thought that if I processed it online there would not be one. One day goes by, two days. I get sick again and when I check my account a week or two later I see it $38.00 fee! So I emailed the branch manager at the West Chester Branch in Walmart. I was sure she received it because my mom had emailed her about the same time and she answered her. No reply. Finally after the holiday; when I felt little better, I went in. The $38 dollar charge made my little account over and they proceeded to charge me all the way up to $118! When I do any transaction I always expect to know how much they are charging then and not weeks later. The branch manager said why would you expect it to be free everyone else charges. I told her I looked for a charge when I did it and there was none. She said to bad.