I read the reviews, so went in with my eyes open. Have been very pleasantly surprised by the courteous staff and excellent treatment. By my second visit everyone knew me by name. I receive attentive therapy and good follow-up advice. I'm in twice a week regularly until my back heals and am usually going through therapy with other "regulars." We all (patients and therapists) have fun, laugh, and work to get better. I've had bad experiences with two other doctors who made me feel like a number and know what that feels like. These folks are the opposite; they actually care.
1250 W Kemper Rd Suite 2Cincinnati, OH 45240
From Business: Providing wellness and relief from pain for over 25 years, Forest Park Chiropractic & Acupuncture features massage therapy, injury recovery and rehabilitation, ch…
7665 Monarch Ct Ste 110West Chester, OH 45069
From Business: Acupuncture, Chiropractic and Massage to treat a broad list of physical and emotional conditions holistically - excelling at pain relief! Specializing in Acupunct…
Extremely unprofessional environment. DEFINITELY WOULD NOT RECOMMEND. Arrived at appt time as new patient, completed paperwork including signed agreement of policy to bill up to $100 if more than 15 min late for appt. Proceeded to wait an hour in the waiting area, listening to office staff order lunch, giggle, make patient phone calls, talk about pharmacy issues, etc. Started having concerns about privacy of my information at this point. After an hour, assistant with very flippant attitude takes me to a room. One finger types information while commenting about "we don't work Fridays so we always have a 3 day weekend" and singing showtunes. Assistant stepped out 2 different times to help other people while I'm still waiting to complete initial summary of reason for visit. Very LOUD, practically non-stop laughter from the staff in this area as well during the entire time. At 1.5 hours, I gather things to leave, Doctor finally shows up in doorway. I explained I was just leaving to go back to work because I'd waited an hour and a half. His response? "Sorry we couldn't help you fast enough" and he walks away. Had there been some level of acknowledgement that the 1.5 hours I waited was unreasonable (i.e. told me up front there was a delay, referenced an emergency, etc.) I may not have been so offended although based on overall experience, would never have made another appointment. Should I have suggested that I bill THEM $100 for my hour and a half wait? My time is just as valuable and the fact that I was there because I was in extreme pain didn't make that time go any faster.