What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
On Jan 12th 2018, I dropped my car off at T & J's for a water pump replacement & antifreeze flush. I have been going to him for many years & trusted him with my vehicle. I received a call from him several hours later stating that there was oil that leaked into the cargo space of my interior. He begin to use profanity & asked if I had dirty oil in my vehicle? I told him no & there wasn't a reason why I would store oil in my vehicle. I left my place of employment early to pick my car up. He offered to test drive the vehicle with me in the passenger seat & I immediately smelled the aroma of motor oil. When we arrived back at the shop, he lifted the cargo door & showed me the spill. All of my personal items (umbrella, shipping boxes, & shoes) & carpet area was soiled in dirty oil. He stated that he tried to clean it up as much as possible but it was a lot of oil. I asked where was my boyfriend's Red's baseball cap. He fetched it out of the trash then asked if I still wanted it but it was unsalvageable. He also stated that he would need to shampoo the area but at a later date. I took it back the following Friday. He shampooed the area but it's still reeks of oil & it's heavily stained. I believe that he used my vehicle to transport an auto part which contained used oil.
Terrible customer service!I dropped off my family vehicle on Monday evening with the owner Shannon Yeager who said he would check out my vehicle the next morning (power steering issues). on Tuesday around 1130 I called for an update and was told they were going to pull my car in shortly. Around 4:00 I stopped by while running other errands in the area and my vehicle was still in the same spot. I spoke to the owner and asked what was going on and he stated that 3 separate dealerships had delivered the wrong parts to vehicles that they were already working on and that he would get to my vehicle when he would get around to it, that "things happen". I told him that next time a phone call would be nice since he said that it would be in the morning, that it when the owner became rude and he stated that he hadn't got to it yet and that he didn't have any updates to make a call about. I decided to take my vehicle to another establishment since this shop had already wasted 24 hours of my time, ruined my confidence in keeping his word and provided and proved extremely poor customer service! That is also when the owner provided some colorful language and very appropriate hand gestures! Good Luck dealing with this establishment!!!
Tom seems like an honest guy, but I don't really feel too great about his work quality. He doesn't do the work on all the cars, but has other employee's doing the work. Didn't notice any pictures or certifications for these employees, so they most likely aren't certified mechanics. Noticed new scratches on my paint, as well as on my interior. Not happy at all about that on a rare weekend car. Had to come back to him after he didn't complete the original job correctly, and he seemed frustrated like I was being a pain. Gave me little attention and had some other mechanic help me out while he just nodded his head to my questions as he filled a tire with air. Not very convincing for important questions about what he did to my vehicle. Ultimately, his helper did some quick makeshift fix which didn't correctly fix my issue. I had to go to my dealer to have it all calibrated properly. This guy was cheap, and for good reason. I would never recommend, or take my vehicle to this establishment ever again. Highly unprofessional, disrespectful, and misleading.
Do not go here for an oil change! The first time I showed up to have my oil change, I had to wait 10 minutes just to be told that they didn't have enough people that day. So I drove back home without an oil change.The next day I called in the morning and was told to come in at 2-ish, but when I showed up I was again told that they couldn't do an oil change for me, and advised me to just keep trying again. Very unprofessional, terrible service. Go somewhere else where they can keep their appointmetns and care about customer service.
I had our 18 foot boat serviced at Dry Dock Boat Services. The staff was very knowledgeable and did a great job. I recommend them.
Dry Dock Boat Services does things the right way. Great quality and service, I highly recommend them.
This is a great business. I have been dealing with them for over 20 years now and they take care of us during and after business hours. Great service and great employees!....Faye Phillips
The staff at Dry Dock is very knowledgeable and they are always willing to figure out a problem. Just be willing to not be in a big rush and they will get it right. I would definitely recommend them.
Whether it's a tire for my skid steer or one of our trucks, Herrington's Tire always has the right tire that we need! And great service, too.
Wonderful company. They are always available to change our tires whenever we need them. The staff is super nice. We will continue to call them for years to come. We here at the David Hirschberg Company appreciate such a professional business to work with.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.