Called and asked if they could do a dress alteration quickly - she said no problem. Dropped it on Weds to be shortened and taken in and picked it up Saturday without trying on in good faith. Literally NOTHING had been done to the dress - I tripped on the length all night (in the same shoes it had been measured in) and it kept falling down off my chest. SO EMBARRASSING. They sure did take my money though ($50 to put it in a plastic bag, apparently). Avoid at all costs.