First of all, their signage makes it nearly impossible to find. To outward appearances, they are located in a strip mall, except their sign is hung above a vacant storefront. After knocking on the door and driving around the rest of the parking lot for 15 minutes looking for another sign, we decided to call their office to ask where exactly they were located. At just after 1 in the afternoon, there was no one available to answer the phone because they "were at lunch." Eventually, we went into another store in the building to ask if they knew where it was, and found it tucked away in a cramped space in the interior of the mall.That was when we discovered that they lock the doors on their classrooms after 15 minutes. My brother waited until after class and spoke to the instructor who informed him he could go online and schedule a makeup day for the class he had missed. He did that day. The next day we made it there early so he could discuss what he had missed the previous day with the instructor.That day, however, the instructor said my brother couldn't make up classes from Segment II and refused to admit him into the classroom for the second consecutive day. My brother called into the office later to get further explanation and received a lot of conflicting information (but, hey, at least they answered this time). Apparently not only could he not make up the class that he had been 15 minutes late to, but the makeup date he signed up for online was to a series of classes that somehow didn't even exist! They did, however, invite us to spend another $60 to enroll for another Segment II course later in the summer. We declined.TL;DR: Spent $60 and 70 miles is gas driving out to a poorly signed location only to be shut out of the classroom twice, receive inconsistent information and an offer to spend $60 more to get into the classes we'd already registered for. I'm calling them tonight to demand a refund. I'll update this review with information when they respond.
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