Filomena Cucina Rustica
13 Cross Keys Rd, West Berlin, NJ 08091
|Mon - Sun:|
Phone: (856) 753-4366
Fax Number: (856) 753-4366
Fax: (856) 753-4366
Parking: Lot, Private
Bike Parking: No
Good For Groups: Yes
Good for Kids: Yes
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Caterers, Take Out, Italian, European, Continental
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: Yes
Price Range : Average
Pets Allowed: No
We had an excellent meal here over the weekend and it encouraged me to write my first review. We were seating in the dining room with large fireplace and the server (Kathy) was very attentive and very informative, reciting the specials and having knowledge of how it is prepared which is rare these days. The appetizers were great value with stuffed long stem artichokes with goat cheese that had crispy Prosciutto ham on it and very good crabcakes. The Entrees which we had Fluke special over sweet potato risotto with grape sauce and Short ribs were very tasty and different we also had standard chicken parmesan which was perfectly cooked and a Seared scallop pasta topped with arugula and bruschetta tomatoes. We liked the menu and food as it is not your usual Italian fare like a chain has we will be back for sure.
I have had numerous family get-to-gethers at this location. I'm always very happy with the service, the food and the manager that greats us and shows us to our favorite table whenever we make a reservation.
I had a similar situation with a party i booked over the phone, where 4 of my friends backed out on a shower I planned for my sister. I came in 10 days before the shower to finalize the details and sign the contract ( I actually neglected to read the contract, but signed anyway). They did charge me for the meals, to meet my guaranteed guest number- but the owner offered to make the meals fresh before we left so we could take them home with us. I was actually more upset with my friends- how could they tell me what to order them and not show?! My friends were lucky the owner was so nice, or I would be billing them to make up for it.
I definately recommend this place for both dinner and baby showers.
If this will make people think twice about going to Filomena's then I will feel as though I accomplished something. My experience with Filomena's management was a nightmare. I called and booked a reservation for a large group and was NEVER told that I would have to pay for guests that did not show up. According to Dominica (whatever her name is), it's "common sense" that I should have known I was going to have to pay for guests that didn't show. Well if your not in the restaurant industry it would not be common sense and its not my responsibility to know Filomena's policies. Apparently they have a contract that I should have signed, but I was never told nor was I ever asked to sign a contract. Well I get my bill with $120 extra in charges for guests that backed out last minute. I was told they had to throw and extra server on which was a blatant lie because all of my guests confirmed they only saw one server (who was great by the way). Long story short, Domenica, could not except the fact that one of her employees dropped the ball and that she should take responsibility for that mistake. She acted completely unprofessional and was extremely rude and ruined what was a beautiful day. She was adamant that it was my fault guests didn't show even though the problem lied with the fact that NOT ONCE WAS I EVER TOLD I WOULD PAY FOR THE FINAL NUMBER I GAVE FOR MY HEAD COUNT. The girl who took my reservation knew she didn't tell me and she stood there not even owning up to her mistake. I was forced to meet half way and pay for THEIR error. Please do not go there. People who are in the business to rip others off do not deserve to own a business. I am a non confrontational type who never complains but this was just wrong what they did. I am a professional and I would never make my clients pay for a mistake made by others in my company. Please think twice before giving your money to ungrateful business owners who are rude, disrespectful, and liars!!!!
I held a surprise birthday party here for my husband of 10 yrs. Planning the party was easy and the party sales woman was very helpful and really knew her stuff! The servers were very on top of everything - but the food... the food was fantastic. I had crabcakes and my husband had the filet. Both exceeded our expectations. Thank you! and i will be back for more.