What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
I spent quite some time trying to find the perfect used BWM, and I had several very bad experiences at some dealerships along the way. Thankfully I…
3016 W Washington StWest Bend, WI 53095
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From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the West Bend area, turn to Safelite AutoGlass. Those in West Bend a…
2353 W Washington StWest Bend, WI 53095
Liked Kwiky Lube better, but the new crew seems to be getting less pushy in understanding people go there for a $27 oil change, and not necessarily …
2000 S Main StWest Bend, WI 53095
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From Business: Because you need to TRUST who’s working on your car. Schedule an appointment online. We have extended hours and convenient locations to make it easier for you to …
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
John is THE best! Hes very accomodating and knowledgeable. His expertise is uncomparable. I would recommend him to anyone who is looking for a job well done from an honest auto repairman.
I have been coming to Bob's since 2010. Their technicians are very knowledgeable. I have never had any problems, always fixed right the first time! Highly recommend!
All I can say is Jeremy is the best!! He always takes care of things and has such a great attitude. Never disappointed. He's a gem
I had an appointment for 10AM. I'm new to the West Bend area. I was told about your location, so I thought I would try it out. As soon as I walked in I was greeted by a tall young man by the name of George. Very eager to help. He took my information, I needed an oil change. While sitting there, there were many other people coming in for emission testing. All were greeted kindly. And then the people were getting called because their cars were done. This location is clean, friendly and I'm very happy with the work that was done. Everything was topped off and checked to make sure my car was safe to drive. Thank you Bob's Auto and towing for a place I would highly recommend anyone to bring their car.Linda R.
Ecellent thank you jp wonderfu work excellent timing. Love to use again at anytime. Very respectful all times
Brought my overheating Journey in told me I needed a tire repair, air filter then I asked them to change my oil. Talking about the car overheating I was told there was a crack in the reservoir and when they got the part they would call me back with a price. I didnt get a phone call back, husband called and decided to call them in a duration of an hour they managed to fix everything, Im not a mechanic but my dad works on 18 wheeler and cars his whole life. I also have Uncles and my grandpa owned a auto repair shop I know some. I know it takes longer than an hour to fix all this. Not to mention the fact I never received a phone call about the price of the reservoir therefore not giving my consent to fix it this place is shady as hell. Beware! Also the receptionist was very combative when I brought my concerns to her, wanting to argue and go in circles. Then she hung up on me when I called back to ask her for no more services. Unprofessional.
The staff and team at Roger's Automotive Service was great and easy to work with I highly recommend Roger's Automotive Service.
The services and staff at Roger's Automotive Service are all awesome. Todd did such an amazing job for us. There is no tasks he couldn't handle. I highly recommend their services.
Took my 2011 Tundra truck in for an oil change a few months ago. Normally I don't go under the truck but yesterday I did and discovered the skid plate was missing, a part that is bolted in 4 places and hinged. For some reason the Goodyear service tech removed the skid plate ( doesn't need to be removed it is on hinges). The tech must not have been very well trained as he also saw no reason to put it back on. This is a $350 part. I have gone back to this store and basically they said the tech no longer works there and they will not stand by the poor quality of their technicians. I will not be going back there and will make sure that everyone I know also is aware of their poor service.
We have a very busy schedule and needed a quick fix. They got me in somehow the day of and have been a customer ever since. Staff is great.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.