I have been going to this salon for many years and have most always been happy with the results, especially with the hair color. The staff is friendly, the environment is pleasant and the owners are very kind and accommodating. I'm changing salons after 10 years of their service as a result of 2 very bad haircuts out of my last 3. It took over a year to grow out the first horrible haircut and I'm still growing out the last one. I had to go back and ask the owner to fix it and and I showed photos of what I asked for originally, the owner said "well, it's hard to tell how to cut hair from a photo." It's not that my hair didn't look even close to the photo but the worst part is that is was uneven and chopped up. Horrible experience. I should have known better when the stylist told me after I asked if she knew how to do the cut , she said "I watched a video last night on how to do the cut." Also, if you get a haircut or color, you have to pay extra to leave the salon with dry hair! I never agreed with that nonsense, but thought all salons were like that...no, not the case. So after 10 years of faithfully making hair appointments and leaving above average tips, they've lost me as a customer.
Yesterday was my first visit to Angels Nails & Spa in West Bend and everyone was Great! Love the atmosphere, great music and the convenience of watching TV while they're working on your nails. They have the ability to serve many simultaneously too. No waiting here, they're ready for you as soon as you walk through the door. This place is spotless, which is very comforting to me. Lee was Awesome and my nails look great! All of the staff is super friendly and they really make you feel welcome! Thank you! See you again in a couple of weeks!
So my old nails from elegant nail salon in west bend turned out to b a disaster! Nails were too long even tho I told them to go shorter, they painted them weird, and it hurt when they put them on. Today I broke a nail on the wall and it cracked my real nail causing it to bleed. So my amazing sister took me to the new nail salon that opened up on main street in west bend by the Restore shop. Angel Nails and salon had a special since they are new for 30% off all services. I told them i only did my nails for my wedding this weekend but they just didnt work out. They gave me an amazing deal on my nails! They not only took off the old ones like I was expecting they redid my nails and a great length and they look beautiful! They were so friendly and it didn't hurt to put the nails on like at the other place. I'm so going there if I ever need my nails done!!! I would suggest this place to anyone looking to do their nails.
During my first time at the salon I had Val do my color. The consult lasted about 10 seconds but she seemed to understand that I was looking to get a dark auburn color. Apparently she didn't understand because my hair is dark purple instead of auburn! To top it all off, she left me with hair color all over my face and neck. I will never give this salon my business again and I will make sure that no one I know goes there either!