Venetian Nail Spa Wesley ChapelAdd to Favorites
28163 Paseo Dr Building #8 Unit 190,Wesley Chapel, FL 33543Map & Directions
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|Mon - Sat:|
Bike Parking: Yes
By Appointment Only: No
HORRIBLE HORRIBLE HORRIBLE!!!!!!!!!!
I wanted a pink and white gel fill in. I was told only a few techs do them in their shop. I was told by the owner if I did not like it I would not have to pay. I said I was very picky, No problem spending the money if the work is Quality. I have had bad fill ins before but this was the the worst. Lines were not even straight. The owner said she never said I could have my money back, She lied. Work was awful. This salon is a meat market they have no quality in their service. This has to be the worst nail salon in all of Tampa. The tech did not know how to do a gel fill in. He pretended he did after 2 hours he was backed up and had to reschedule appts. I had an appt. He had no idea what he was doing and the owner could care less. BEWARE meat market tactics. Never again.Cant give 0 stars or I would
I have been a regular client for about a year. Unfortunately, today I had a terrible experience that is actually a significant health/safety issue. I usually choose the hot stone deluxe pedicure. Today, instead of the hot oil, the bottle was mistakenly filled with Top Coat polish and both of my legs were covered with Top Coat which dried tight and irritated my legs. Then, they had to remove the Top Coat polish from both of my legs by soaking my legs in acetone and scrubbing it off. Unfortunately, the top coat and the oil are both purple tinted and apparently can be easily confused. The manager had a very -careless attitude and said she clearly marked the original bottle and it was the fault of the employee who filled the oil bottles and so she felt no responsibility. I later learned the employee who filled the bottles was new. To add insult to REAL injury, the manager proceeded to ask me to pay for the botched pedicure. When I protested, she decided to waive the charge for the pedicure and only charged me for the manicure. Since these two products can be easily confused, and several of the staff said they always worry about confusing them, the salon should look into finding a better way to differentiate them as to not injury another customer. Be leery - they don't seem to have much concern for their customer's safety.
First time at Venetian..downside: they try to up sell the ENTIRE time you are there. I
went there to try a new salon and get a basic pedicure. From the moment I sat in the chair I was "nagged" into getting the other more expensive pedicures. Even after she began my pedicure she was still trying to sell me a more expensive option. Not at all relaxing!!! I was offered water and then saw another woman drinking complimentary wine..??? Guess she was too busy trying to get me to spend more money that she didn't offer me the soda or wine. Anyway..the pedicure was average and the up selling during my pedicure was NOT relaxing at all!