After seeing these negative reviews, I have to tell of my very positive experiences. I have taken two dogs to the Wentzville location several times for boarding. Prior to the first time, I decided to check out the place during an impromptu visit. Crystal, I believe is the assistant manager, took me on a tour without hesitation. She showed me all around and the facilities were very nice and clean. Dogs in the kennel were barking, didn't seem to bother the staff. They appeared very organized. Each time I leave my dogs I feel confident that they are being well cared for. One of my dogs has an issue with recurrent cysts on the tops of her paws that break open at times. During one stay they called me and said it looked like her paw was inflamed and they even went to the vet's office and picked up a prescription for my dog and did not charge me for their time or the trip. Every time I bring my dogs in for boarding (which has been four times now), Crystal enthusiastically greets my dogs by name, get down on the ground and gives them hugs. I just cannot say enough good things about boarding at Westinn in Wentzville.
Serving the Wentzville Area.
6101 Ozark WayWeldon Spring, MO 63304
From Business: Bark Central Kennel and Pet Resort is a full service, premium pet care facility that is owned and operated by animal lovers who truly care for your pets. We work …
I took my dog there and told the lady behind the counter that my dog is not socialized and bc she is under five pounds she gets stressed and won't eat and could get hypoglycemia. When I told her that I brought her nutrical and she could just give her chicken that I also brought if she got stressed, the lady ROLLED HER EYES at me and called her manager over and said to her, "you wanna take care of this one?" She seemed condescending bc I guess she felt that I was "babying" my dog that is under five pounds. They did NOT allow me to see where my dog was being kept. I got the sense that something just was off about this place when they called me on my vacation and asked when I would be back which I had already told them. When I came back, my dog was being kept behind the counter in her very small crate. :( the lady informed me that she had been kept there the whole time.
We have a husky mix and live in the country. We have tried several groomers and finally found Bill. He was able to get all the mats, sticks, burrs and undercoat off our puppy. His price was beyond reasonable. We will continue to use his services. What a great experience and a wonderful man.
Bill has been grooming our dogs , four different breeds, over the last twelve years and has been wonderful every time! The dogs trust him and we do too! Thank you Bill!
Bill is great! He is wonderful with our dog, she looks great. The price and convenience is great too!