1251 W Pearce Blvd, Wentzville, MO 63385
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I went to nail spa and had a terrible experience! DO NOT GO THERE! If I could put no stars I would! I am a mom of four and never get time to myself so when I go and do these type of things it's a big deal. It started off with them buffing the gel off my toes and they nicked me numerous times! And the technician knew because I was bleeding! He then proceeded to tell me the my feet looked terrible! Once again I'm a mom that doesn't get time to myself ever! I was very uncomfortable after that comment. I get the gel because I want it to last a long time. Right after they got done the polish looked dull like there was something wrong. When I was paying, the tech asked me to tip him!!!!!!!! Even after he had cut me! When I got home all my nails started bubbling and peeling off! I went back the next day and wanted a refund because I didn't want them touching my feet and getting chemicals on the areas where they had cut me! He refused to give me a refund and would only offer me a gift card! I didn't want the gift card because of my experience and I have heard that they do not honor the gift cards! I told him this and he still refused!
I have been going to Nick or Jenny at nail spa for 8 years. They are very good, very professional, courteous, and in my opinion, the best place in town. The shop is always very clean, and I have never seen them treat a customer badly. I get compliments on my nails from people in stores, doctors offices, etc. I always tell them, go to Nick at nail spa in Wentzville!!
Love this place. Super clean and they actually use their autoclave in plain view of customers so that you know their tools are sanitized properly. I've been going there for 3 years for manicures, pedicures, acrylic/gel nails and eyebrow waxing. I'm there every 3 weeks. I never request a specific person, they all do a great job. I love the massage chairs and the cleanliness. Other Wentzville salons don't follow the state guidelines for cleaning daily and that is why I left the last salon I went to- I got a bad infection from a manicure. Nails Spa really scrubs their pedicure sinks and uses higher than state standards on their instruments. I purposely came during their opening and closing shifts to see how they clean at the beginning and end of the day. I was pleasantly surprised. You will see them regularly cleaning throughout the day too. In my opinion, if you're unhappy with your nails, you can simply ask them to chain the color or shape. They will happily do it. However, if you go to a salon that doesn't follow safety guidelines, but gets people out faster, you will eventually pay the price in medical bills. Nails Spa has always done a great job for me and if I was unhappy with a color or the shape of my nails, they redid them for free. Once the technicians get yo know your preferences you won't even have to remind them.
I have gone to nail spa for years in the past two years every time you go in there's always a problem no matter if you're getting a manicure or pedicure. They simply just do not care anymore they rush through it it's sloppy and not done correctly. I will never ever give them a chance again to prove that they could do what they used to do. I highly recommend finding a different nail salon rather than this one.