What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Advertising $2.66 but it cost you $1 more per gallon if you buy gas here. $3.66 at the pump. Why would you put gas or do mechanic service with this kind of people?
AVOID THIS PLACE! They are a bunch of CROOKS! I have never seen such a bunch of savages trying to rip people off on cars that break down near them. They ordered a part for our car, and we decided we wanted to tow it home because their repair costs were outrageous and we couldn't afford it. They told me it was a $700 cancellation fee when the part only costs $836. They told us that $700 restocking fee multiple times. I called and spoke with someone the next day and he said it was a %20 percent restocking fee. They wouldn't give me the name of the company they ordered it from to check the actual price and restocking fee price. They also ordered the parts BEFORE they had a signed authorization, about 9 hours before. They also charged a $100 office fee. What the heck!? An office fee!? They should've paid me for the amount of times I had to call to get through to them after they had my car! CROOKS! DO NOT GET ANYTHING DONE THERE. GO TO SLC OR THE NEXT TOWN WEST!
Avoid at all costs! The short story: In 30 years of life I have never met a more unprofessional, predatory company than this one. Don't allow your money to go to crooks that don't even pretend to take care of you. You are better off lighting your money on fire and watching it burn than giving it to these pirates.The medium length story. My wife recently experienced the death of her mother (who lives in Cali.) We moved out to California shortly before her passing of terminal cancer in a rushed fashion, leaving one of our cars back in Utah. A family member broke down crossing the salt flats, and State Farm decided to tow it to these guys. After a week of calling them every other day, and talking to a teenager (with babies crying in the background?) who kept telling me "the mechanic is busy" or "out" and "Can I call you back tomorrow?" They finally gave me a diagnosis. $750 for a timing belt !!!! (and "there might be other stuff wrong with it, but they have to fix the timing belt to see first") . That sounded high to me, I remembered being quoted in the $300's back in Salt Lake a year ago, and I mentioned that to him. He told me "normally when people quote you that low, they aren't giving you a warranty, and they are making you buy the parts yourself..." I would like to know what planet this kid thinks we live on. I have never, ever, had an auto repair shop request me to go get the part, because that is something that they normally round up the cost of, and make a little extra money. What a dummy. I called him on that, and then he said "Well, we are just small shops out here, and we can't provide the same types of prices as in Salt Lake." After I hung up with him, I called 2 other shops, one in SLC and one in Wendover, that both quoted me in the $300 range.So, to make a long story short, I paid them a $50 diagnostic fee, found another mechanic willing to pick it up and fix it, and I told them to get it out into the parking lot for him to pickup. When I asked if the other mechanic (called "The Shop" in Wendover) could just go inside to get the keys, he said "No, we are going to leave the car unlocked and just leave the keys in there somewhere." REALLY! You can't even do me the basic courtesy of locking my car until he picks it up! It's just sad that people like this exist. I hope this review steers people away from these uncaring, shady people.BUYER BEWARE!!!! STAY AWAY!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.