711 N Wenatchee Ave, Wenatchee, WA 98801
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Always failing to pick up garbage, Don't advise or email for the least that days that WM is not going to pick up. Not sticking to a schedule. I have piles of garbage out, and WM keeps saying they are going to pick up the next day. NEVER happens. What's the point in paying for a service if WM is not doing their part?
I put our service on "suspend" for the winter quarter. I began getting automated phone calls and then follow-ups from snippy representatives saying I was going to be sent to Collections for a past due balance. When I explained that we were suspended for the quarter I was told that I had a balance of $9 and they wanted me to pay a quarterly payment anyway. This company is becoming too big to have real customer service and because they are a necessity for us, they don't even try.