Sofrito in Webster, NY

On a recent visit to New York I had the opportunity to visit Lux Lounge in the heart of the city of Rochester in one of the art districts. Before entering Lux, the sidewalks…

Good Food and fast polite service, take out only"

NEVER go here!!! Didn't even have the dinner dishes cleared, before they asked us to leave, because they needed the table.REALLY!!!! We weren't even there long. They didn't…

Food is lovely and delicious, but the night we were there, the server kept interrupting our conversation to ask if we wanted more water. Just do it! Stop bothering us! Even…

Good food ... Cooked with fresh oil ... A mom and pop place that is quick"

Service was slow and apathetic. Food was decent. Cramped seating. Menu items slightly overpriced."

The girl with pony tale who works there is very rude for no reason. Sorry but will never come back"

I was listening to a manager mention an employee was not coming in because he had the stomach flu. He was told he had to come in anyway or lose his job. Will never eat there…

this used to be a good place. now the quality of food is inconsistent. the service quality has improved but that can only do so much to keep customer's loyal."

Very bad customer service! I walked up to the counter and said hello and the woman didn't even respond to me. Then she just looked at me and I said what I wanted to order and…

Was in a wedding held at Eagle Vale. The grounds and rooms were beautiful, I will give them that, but the overall experience was not as nice. The restroom floors were very wet…

Biggest plus to Schooners is the live music thruout the summer. Unless there is a large group (6 or more people), or you are sitting at the bar, service is usually really…

Terrible service. The bartender who is there every day is absolutely the worst bartender we have ever experienced. Very rude, ignored us and spent more time chatting with her…

Service was non existance because we actually overheard the manager tell the servers "NOT TO SERVE OUR TABLE". We only stayed there because the band that was…

The food sux and they ripped me off as well. They have horrible service and when i called and ordered for delivery they took an hour and a half and the food was awful!! They…

I too complained, about the food glasses not clean and the food. The server does know what a wheat beer, amber is. Ordered a wheat beer received a Oktoberfest clear beer then…

Staff at night always rude the frappe machine either down or need to be cleaned or they have u waiting forever for ya food most time staff just have attitudes as if its our…

Horrible!!!! The individual that was preparing my sub had to be told to change gloves after touching non food items and after the individual changed gloves still continued to…

These people are horrible . Always take long and there customer service sucks . Go to a different one"

I ordered online from here and input my credit card information online and submitted. It was accepted and they gave me a delivery time. When the delivery gal showed up [20…

This is not a good place to eat from or at. The service is sloppy, I never get my total order and they are rude when you complain. The Chicken is undercooked and the rice is…

Horrible experince here. I tried to order carry out and she hung up on the first call and I thought okay it's a simple mistake. Second time was on hold for almost ten minutes…

The pizza crust was not New York thin crust as I ordered, instead it was rubbery and tasted like cardboard. Toppings were incredibly stingy, pastas overcooked. They also…

The waiter couldn't seem to understand what the word HOT means. Sent the food back 4 times and it came back luke warm at best. Food was mediocre service was lack luster.…

We are done with this Salvatores!! We have given them so many chances and have been disappointed every time. Shortly after they first opened we had a bad experience. I…

Inconsistent quality, always skimpy on toppings. If you ask for thin crust, they over cook (cardboard) - it was crunchy like celery. Explanation given for thin crust: "That's…

Used to have great food. Today threw it all away. Food was inedible. Was scared to get ill"

Never again. Terrible customer service. Would not honor a coupon with no expiration date (which was theirs- taped to the pizza box from a previous order) . Asked the manager…

dont go there its the worst nasty place in rochester rats roches and full of nasty guetto trash the owner is a ashole .supports drug sales. if u go there u could be robed…

Thought we'd try this new Greek place. 6:30 on Saturday and NO one in there, owner at a small table at top of stairs looked surprised to see us. Young waiter was nice enough.…