661 S Main St Ste 2, Webster, MA 01570
I ordered some of their product on March 19, 2012.
I was waiting for the delivery to arrive for a week but it did not come so I called their number on the website but no one picked up the phones. There were two numbers one was for ordering and the other one was I guess it was a general line. Both number said to leave a message promising they were going to get back to me a.s.a.p.
I waited 3 more days but no one called me. I called them again now a lady whose name was Betty picked up the phone (what a relief, I thought they were a ghost company taking your money and never returned but here someone responded now.). I asked her regarding the shipment. She said sorry because they were having this and that she told me many excuses and she said they shipped it yesterday. “Yesterday!!!” After 11days later, now they shipped and she told me that they shipped with U.S. Priority Mail which means they shipped with regular mail, the slowest with no tracking number.
If they were so sorry about their mistake to ship it soooo late, I think they should ship it with the fastest way. I don’t think they value customers nor respect them.
She said it might take another week to get the delivery so if I get it within 7 days as they said(which was not sure, of course), it is taking total 18 days to get their freaking products
Beware of this company, if you want to purchase a stuff like this consider purchase from more reliable company. There are plenty of company like this out there unless you don’t mind wait for long period time or you don’t mind getting your purchase not delivered at all.