We were with the previous company that had the units in Granbury for almost 13 years with no trouble- usually having a positive balance on our account. Once PriceRite took over they returned our monthly check (it took them several weeks to do this), and then fined us for being late, cancelled our contract, and said we needed to pay all the fines before releasing our units. We called immediately and spoke to someone who said they would remove all fees because it was their fault. We made a payment that should have covered everything- according to them. A week later they told us that because we made a payment that they would reduce the fines- that they created by returning our check. We eventually payed, just to get out of there. They are either incompetent, corrupt, or a stunning combination of the two. They definitely lack in communication, both internal and external. There was not notification of a change of ownership, or that we were past due (as a result of their incompetence.) The only notice we ever received about a problem was the termination notice. They also have horrible customer service skills, and that positive balance we had with the prior owners was obviously lost into their pockets.
Great prices & friendly folks! A 10 X 10 is $40 & 10 X 20 is only $60 per month.Month to Month. Definitely give them a call the # is 817-597-4696
Store House Self Storage is an amazing choice for your self storage needs. It's a brand new indoor facility in a convenient location right off of the highway. They have a great security system in place to protect your personal or business belongings after hours. The employees in the office are very friendly and truly make the moving experience better. I would definitely recommend this storage facility to all of my family and friends!