On July 17th at 1:00 PM, I arrived at your service department with a 26 passenger Church bus having electrical issues. When I walked in the door, I met the lady at the service desk. I believe her name was Carol. She was professional and very kind. Although I did not have an appointment and was 280 miles away from home, Carol made me feel as if She had known me forever. She quickly got me checked in. The next person I met was Vern, he was also very professional taking the time to share with me the problem and the solution. I am very grateful to you and your staff for the hospitality, workmanship, Courtesy and speedy turn around you provided. Being away from home, concerned of being taken advantage of and not knowing what l might find, it was a great Comfort being in your shop. Í am glad to have pulled into your service department. We made it home safely with no more issues. Please accept and share my gratitude and heartfelt thanks to you and your staff!
I was blown away by the fantastic customer service at Waynesville Automotive. I've driven past the dealership on the highway for the past 12 years and the angle on the highway doesn't do justice to their huge inventory. I was going to purchase a cheaper CRV from another dealership, but I wanted to give America another shot to earn my business. I'm very pleased with the vehicle, the Gabriella from the Internet Department, and with my Salesperson Jean Fahey. It's hard to put in to words. I would buy 10 of them if I could! This vehicle is fantastic and a great value in this economy. Driving my new Equinox makes me proud of General Motors and proud of America!
My wife and I were at the dealership recently looking at SVUs. Valerie Evans was the salesperson who greeted us. She was very friendly and didn't get "pushy" at all. I really liked her way of dealing with customers. :-) Definitely NOT the typical obnoxious salesperson. She was VERY helpful. I'd rather buy a car from Valerie than any car salesperson I've dealt with in many years! Ask for Valerie Evans by name. You and your bank account will be glad you did. Valerie is a delight to work with.
Very friendly & helpful. Gave us the time of day when many other dealers would not even hear our situation out. Very prompt & knowledgeabe. We felt like family the moment we walked in the door and it was our first visit there. I was impressed with everything. They earned my business & I will be sure to recommend them to everyone looking for a new car.
Excellent service and price! I would definitely shop here again, and I will recommend it to friends! The Staff answered all my questions thoroughly and took extra time to show us all of its special features. They made us feel at ease and explained every step of the buying process. I am so excited about our new Chrysler Town & Country.
It was a pleasure to deal with all the staff involved with the deal. I felt like I got everything I ask for and the finance person was funny and great to work with. This is the second car that I have bought from Waynesville, they always have a great selection and it has always been a great experience.
I think this is the best selection of Jeeps in area and the staff worked with us to find what we needed at the price we were looking for. Everyone there made buying a new vehicle very simple and they have continued to provide great service even after the purchase. Thanks and Keep up the great work.
I had an outstanding experience at Waynesville. Brandon was pleasant and extremely professional. He is a definite asset to your dealership and I will recommend him highly to my friends and family. Everyone at Waynesville was professional and seemed genuine. Thanks for the great customer service.
I came here for vehicle service as my family just relocated the area and my truck was in need of a maintenance check. Making my appointment was easy and the staff was very friendly. Me & My truck were back on the road in no time at all. I will come back when I need more work on my truck.
The best car buying experience I've ever had was at Waynesville Automotive. The staff was so friendly and I really enjoyed getting to know all the cool features in my 2012 Jeep Compass. This will really save me some time and now I know how to work all the neat stuff! Thanks so much!