What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
BUYER BEWARE!!! Owner "O'Brien" will promise you everything, but like the sleeze bag he is fails to deliver-Lemon Lawsuit pending in Passaic County Special Civil Part!
Every time I call the service department, someone puts me on hold real fast then hangs up or no one ever answer. how is a shop to do business if they never answer their phone or play games on the phone. I will never call this shop again!
It's such a shame to see a business run into the ground! A 2- hour promise for replacement tires turned into 24 hours & 3 trips back & forth!
Fair prices, honest work and answers, an excellent place to take your car for professional repair be it foreign or domestic IMHO.
Just bought our 7th Hyundai and 2nd at Wayne Hyundai in 2016. Jim Johnson was the salesman that assisted us with a 2016 Sonata purchase. I requested an online quote, and actually received a quote without any pressure. I then took that quote and continued the negotiation at the dealership. It was a great experience, and they gave us a great price.
Great store and superior service. went in today to find a part and was pleasantly surprised by tge associate who helped me. Noel was his name and he was very knowledgeable and a superb person to deal with....I came away a very Happy person......
Brought my car in for an oil change. Part of their gimmick is to offer a free car wash. On that particular day it was snowing, so the cashier told me I could come back - that the free car wash was good for 10 days. I returned on the 9th day, and while my car was 1/2 way through the car wash I was told they would not honor the free car wash because I didn't have some coupon that was supposed to be handed to me at the original oil change. I presented my receipt and invoice. Refused to honor the deal nonetheless. The owner offered me 1/2 a free car wash! I rejected it, paid in full, and told him I would never return. These people are ripoffs!
Great assistance from both Darren and Charlie, the two managers. Always greet with a smile and are very friendly. They helped diagnosis my radiator leak, and Darren is going to try to get me the best price for the new one. Great place in terms of being very open and helpful. Would recommend people to come with their needs there and will be treated well and courteously. Thanks for having such a great team at this location!!
Run away as fast as you can from this place! Waited over 6 hours to get 1 new tire. Kept getting the run around. Several other customers were complaining about the wait, one of whom had an appointment for 11 am for 4 new tires and was still waiting at 4:20 when my car was finally ready. He had asked to speak to the manager and the manager never came out to speak with him. Another was waiting 3+ hours for a new battery. Another one left because they would have had to have waited 3 hours for a battery. None of the customers I spoke to had anything good to say about this location (I had lots of time to kill). Lots of angry people never coming back to Sears Automotive in Wayne. Would love to give 0 stars but it won't let me do this.
I took my truck to have my alignment done I was there 3 different times all three times the alignment was off finally I asked for a refund come to find out 3 months later that all 4 A arm bolts were never tightened up it has destroyed my front tires and my right axle I am sure it has done damage to my transfer case as well on top of that I could have been in a severe accident if the bolt had fallen out. I would not recommend going to this sts they are not professional mechanics I am in the process of talking with corporate to do something about this before someone gets in an accident because of there carelessness
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.