Worst nightmare ever. I left my cat situation in the hands of bullies. I went in, test drove a vehicle and never got a solid answer on financing. They had me wait 2 days after Braff said he saw credit worst than mind. I waited for a call to update me on the status and never received it, i had to call the dealership myself for an update. Brad eventually told me that i was bugging him and if i didn't like it to just cancel the deal and hung up after telling me to have a great weekend.
37625 Michigan AveWayne, MI 48184
From Business: Owniing an ultrasound machine. I have been owner and operator over 30 years. Looking for jobs i noticed you neede a RN. That's when i realized how nice and health…
horrible. made a special trip based on a car i saw on the net. the car was clean in the pics. also, was supposed to have 98k miles on it. NO WAY did it only have 98k miles on it. door handle came off in my hand. power windows would not go down (beside the driver window). vehicle was dirty inside. told nothing was wrong w/the vehicle via the phone. told the only thing wrong was "exhaust leak". wipers were shot 2. TOTAL lies. thanks for wasting my time. thanks for getting my hopes up w/ur net ad only to have them CRUSHED. stay away from this place.
My car is part of the Cobalt recall disaster of '14 with the ignition switch issue. I called on April 23 and ordered my part. Called back multiple times and told it wasn't in yet. I understand that wasn't their fault. So, I called early last week (week of 6/9)and asked for a loaner car if my part was going to be delayed any further. All of a sudden - my part is there! Nice. I should have stayed away. I make an appointment and inform them I have a remote starter. I was told it wasn't a problem. Dropped the car off for service at 8am on Saturday, June 14 and informed the person that took the keys that I had a remote starter on the car. Great. Three hours later - car is ready. Go and get it and try the remote starter. It doesn't work. I walk back in and talk to the person at the desk who gets the manager. Older guy in a suit. He tells me it's an aftermarket remote starter and therefore not his problem. I ask how this is possible since it worked when I dropped it off. He continues to tell me it's not his problem. I call him a few choice words and leave. Except - MY CAR WON'T START. Get the manager again who tries - nothing. He goes to get a tech. It starts. The tech says he's going to check it out. We wait. Wayne, the technician, came back out to talk to us with the name and number for a place i have to go to get the remote starter reset. He apologizes for the issue (THE FIRST PERSON TO DO SO!) and was the only good thing about this place. I now have to go to a different place to have them reset the starter before it can be used. If I hit the button - my car is on lockdown for 5-10 minutes and won't start. I understand that the dealership isn't responsible for making my remote starter line up, especially since it is aftermarket. However, I informed them twice that I had one and was told it wasn't a problem. Then, when I told them it wasn't working, they acted like they had no clue my car had one installed....guess the remote started on the keys I gave them needed a BIGGER NOTE???The way the manager spoke to me was unacceptable. It's not "his problem" is never something a customer should be told. Bottom line - Wayne, you should go to a different dealership. You don't belong with this group. I will NEVER go here again, and because of this experience and the recalls that GM has been plagued with, I will not be buying a GM. Good luck on continuing to cause your customers pain.