What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
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When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
Comfortable and dependable ride! Very helpful and very easy going! A great choice of cars! Come see us! 912-288-1901 call any time!
Fast and friendly service. Was able to get what I needed for a fair price. Would reccomend them to anyone who needs a tire cheap.
Decent prices, decent service, free estimates.
They over charge on parts and labor. I would NOT RECOMMEND him to my worst enemy. Believe me they will rip you off. Very unhappy customer! No star's
Took a weed eater there for warranty work and was told it was not worth repair. the machine was only 5 months old. went and picked it up and fixed it myself.
use this place be prepared to be ripped off
These people do not care about the customer or the car - Twice I've been there and twice I've left aggravated. Their newest "scam" is, if you buy only two tires, they tell you that you should have your old ones up front and new in back "for better traction". They did mine, which made my car run terrible. had to go else where and buy two more tires for the front. I figure they do this for one of two reasons: Too lazy to find the two best tires left and put them in back, or, since the car will wear out front tires faster, you'd be back soon and buy the other two.They didn't balance or align any of the tires, just "slapped them on" after a 4 hour wait.
PLEASE PLEASE PLEASE DO NOT TAKE YOUR CAR TO WALMART AUTO CENTER!!! Before I took my car up there a couple weeks ago I did my own research and 99% of the research said DO NOT TAKE YOUR CAR to Walmart auto center. Obviously I didn't listen. I read a similar horror story that I encountered. I took my car and parked it near the garage. I didn't know what to do because this is my first vehicle. The workers saw I was walking around looking confused, but no one stopped to help me. I finally found the door to go into. After getting in the door yet again I had no idea what to do. I went up to the counter and the lady behind the counter just seemed to busy to deal with me. She told me there was a few cars ahead of me and I said that was perfectly fine because it needed it. I went and walked around Walmart for a good 2 hours. I come back to sit in the automotive department to wait for my car. I see the lady that checked me in and her arms had oil dripping from them! I didn't know what from just figured they were doing their job. About 45 minutes later she comes up to me and says, is that your blue or black car out there? I said yes my car is black why? She says well when you seen me with my hands/arms covered in oil that was from your car. She said you have a MAJOR oil leak and you need to go to a REAL MECHANIC! A REAL MECHANIC? Uhm, what are you? I'm letting you work on my car... and your not a REAL MECHANIC. Anyways she said, he is going to park your car get the keys from him. I was expecting someone to tell me where the leak was, how serious it was, something. He just handed me my keys and walked away. He didn't even make eye contact with me!! Now is when the horror story happens. I always check my fluid before I drive my vehicle. Its routine for me. When I got home from Walmart I seen my car was smoking under the hood. So i check up under, first checking my oil to find there is BARELY ANY OIL in my car!!! They drained oil and never put any back in there! Which only proves the point they aren't REAL MECHANICS nor SMART MECHANICS! They almost blew my motor up by doing that. Also the lady acted like it was a really major oil leak, but when i went to get it fixed from a REAL MECHANIC the part was on 5 dollars and the labor was 40. I talked to a lady waiting on her car and she said that after they changed her oil that morning her engine light came. She told me please do not come here. I always regret when I do. Please just go to a REAL MECHANIC!
Beware. I have tried to use them twice. The first time I had them pick up a riding mower that had stopped working. They told me 7-10 days. After three weeks had passed and they still couldn't tell me what was wrong with the mower or when and if they would fix it, I had them bring it back to me. The second time I took in a less than year old push mower because it had stopped running. Again was told 7 to 10 days. It's now been a month and they still have it and every time I call seem to have no clue when it will be ready. The lady that answers the phone is most always rude. Anybody else who answers just gives you the runaround. (i.e. One time the guy who works on the mower had been out sick. The next time the guy who works on the mower is also the delivery driver.) They always say they will call you back, but they never do. Fool me once, shame on you, fool me twice, shame on me. Horrible customer service and I will never make the mistake of trying them for a third time.
I called this auto repair shop and explained what problem I was having. Answering the phone with a "hello", I had to ask if this was Kents Automotive. He said Yes. The guy said I would have to take it elsewhere to have that problem fixed. I told the guy that I didn't necessarily want it fixed, but just looked over by a mechanic. After trying to make out what he was saying, as english is not his first language, I finally understood him to say (as he raised his voice) that he is a paint shop, not a mechanic. I said, "Oh, ok." I proceeded to let him know that he may be mis-listed in the YP, as he is under automotive repair, but did not get it out as he hung up on me. VERY RUDE! VERY UNPROFESSIONAL! WILL NOT DO BUSINESS HERE!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.