Stacy T - I went in today about switching 2 phones over from AT&T. I was told that the 10Gb was on sale till the end of July for $80.00 down from 100.00 per month ( II see this on their website as well) but for a year I would be upgraded from 10Gb to 20Gb for FREE. Is this what you were promised and it didn't happen?
420 E Pleasant Run Rd Ste 346Cedar Hill, TX 75104
From Business: Batteries Plus Bulbs of Cedar Hill, TX now offers cell phone repair and tablet repair services. Our store is located at 420 E. Pleasant Run Road. We are open 7 days a week. Visit us today or call (469) 272-4533 . Car batteries, Light Bulbs, Golf Cart battery replacement, LED Bulbs, Phone batteries, Motorcycle batteries, Sc…
416 E Pleasant Run Rd Suite 200Cedar Hill, TX 75104
From Business: Visit T-Mobile Cedar Hill cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts.
This is the best T-mob store I've ever been to. The Manager of the store personally helped us get phones for the entire family. He thoroughly explained all the options for us with pricing and Plans that would be best for needs and he was very knowledgeable about anything we asked. Everyone there…
I've gone to that location ( next to Applebee's )any times and have spent thousands of dollars there ... There is a girl names Jasmin that works there . She has the worst customer service skills I have ever seen . The eye rolling the attitude and worst of all the LIEING. She will tell you anythi…
I bought a T Mobile phone two months ago at 303 Pioneer Pkwy Grand Prairie, Tx, spent $500.00 and it's not connecting very well, Last night I went to T Mobile and they said I had two options.1. they could buy back my phone for $69.00 and I could get a new one2. Mail my phone to Samsung and once…
2205 W Interstate 20Grand Prairie, TX 75052
From Business: Visit T-Mobile Grand Prairie cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts.
Salesperson was very friendly and didn't have to wait an excessive amount of time to be helped. Problem is salesperson sold me a family plan with 20Gb to share, paperwork I initialed shows this clearly, but after I left the store and a few days had passed I checked my account I had a 10Gb to share on my account. Went back to question the 10Gb vs 20Gb and was told the salesperson was wrong and there was nothing they could do to help me. So, after switching out 2 phones, completely changing my plan, I was stuck with a 10Gb plan instead of the unlimited data I had previously. Tried to escalate my problem to someone above the store employees and was told I would get a callback within 72 hours, 10 days later I am writing this review. I have done business at this store for many years and WILL NEVER GO BACK. If you go to this store be very careful what they are selling you as it may end up not being what they say.