DO NOT, I REPEAT, DO NOT, BUY ANYTHING FROM FURNITURE MATTRESS OUTLET OF WAXAHACHIE, TX. OR ANY OTHER STORE CONNECTED TO SHANNON TODD MASON. HE IS A THIEF WHO TOOK $2,830 OF MY MONEY FOR A LIVING ROOM GROUP THAT I NEVER RECEIVED. MY ORIGINAL CONTRACT DATE WAS 11/24/15 AND SINCE MY HUSBAND WAS LAYED OFF FROM HIS JOB WE COULDN'T CONTINUE TO PAY AT THAT TIME. SHANNON TODD MASON TOLD US NOT TO WORRY ABOUT IT SINCE WE HAD PURCHASED A BEDROOM GROUP THE SAME WAY BEFORE. WHEN I CONTACTED HIM A COUPLE MONTH'S AGO TO PAY OFF MY PURCHASE HE MENTIONED NOTHING ABOUT ANY FEE'S HE WAS GOING TO TACK ON. HE TOOK MY FULL PAYMENT BY CREDIT CARD OVER THE PHONE FOR $2,830 ON A 9-16-17 ON A SATURDAY EVENING. HE TOLD ME IT WOULD BE IN THAT FOLLOWING WEDNESDAY AND A MONTH WENT BY AND I DIDN'T HEAR FROM HIM. I CALL TO SEE WHERE MY FURNITURE IS AND HE FORWARDED MY CALL TO VOICEMAIL AND WOULDN'T ANSWER THE BUSINESS PHONE EITHER. HE THEN PROCEEDED TO TEXT ME 45 MINUTES LATER TELLING ME OF ALL THESE FEE'S I OWED HIM. HE TOLD ME I ONLY HAD 2 OPTIONS. 1) PAY THE FEE'S OR 2) DISPUTE THE CHARGES. I HAVE DONE SO AND HE HAS YET TO ANSWER THEIR CALL'S EITHER. I HAVE ALSO TRIED CONTACTING HIM AND EVEN WENT TO THE STORE AND HE IS AVOIDING ME LIKE THE PLAGUE. HE NEEDS TO BE SHUT DOWN ASAP. HE'S PROBABLY GOING TO GET ON HERE AND RESPOND TO MY COMPLAINT AND SHINE ME IN THE WORST LIGHT EVER JUST LIKE HE DOES EVERYONE WHO GIVES HIM A BAD REVIEW AND THERE ARE A LOT OF THEM.HE ALSO HAS BAD REVIEWS WITH THE BETTER BUSINESS BUREAU IN WHICH HE HAS NOT RESPONDED TO ANY OF THEM EITHER. WELL, I'VE ALSO ADDED MINE. HE CLAIMS TO BE A GOOD CHRISTIAN MAN AND BELIEVE ME HE IS FAR FROM THAT. I HAVE PERSONAL PROOF OF WHAT HE'S DONE TO PEOPLE I KNOW. THE ONLY REASON HE RECIEVED 1 STAR IS BECAUSE IT WOULDN'T LET ME POST THIS UNLESS I RATED HIM.
These people lie about their interest rate on their 12-month financing plan. They say it is 1.8% APR and just rave about how good it is. That is a VERY good rate, but beware!! That isn't their interest rate, it's their MULTIPLIER. They multiply your invoice amount by 1.8 -- that is an 80% interest rate. So, my $3000 bed ended up costing more than $5000 if I didn't pay it off in 90 days. I was able to pay it off, but I pity anyone unsuspecting who believes the lie and then cannot pay it off. And they will coolly confirm that 80% interest rate when you call them back afterwards.
They lie about their 12-month interest rate too. They assured me their interest rate for 12-month financing was 1.8% APR. That is a GOOD rate. But once I purchased the $3000 bed for my husband and received the confirmation letter from their financing company, I realized I had been rooked! That's not the interest rate! They multiply your invoice amount by 1.8!! That is an 80% interest rate!! So, the bed turned out to be over $5000 if I didn't pay it off in 90 days. I could afford to do that, but I pity anyone else who goes in there and believes the lie and canNOT pay it off in 90 days. And they confirmed the 80% interest rate with a straight face AFTER I had purchased the bed.