Not a good experience. We have less than 5 year old LG refrigerator that was not cooling (retailing at $2,700). Called him and he came out same day. After taking a look he said we needed a new circuit board. He said he expected the repair to be around $400, including his $50 trip charge. He needed to order the part so requested a check for $200 down (wouldn't take a credit card). He said part would take a week to arrive. We pushed him for a quicker turnaround and Two days later we called and he had the part. He came out that day and took one look at refrigerator and told me the circuit board was working and was providing power to a working compressor, so we didn't have the problem he originally said we had. He then basically told me to junk my $2,700 refrigerator because it would be too expensive to fix. I then realized this guy was clueless and asked about the $200 check I gave him two days ago. He then said he would have to send a refund, but only for $90 because he was charging the $50 trip charge and $60 in labor. I then said labor for what??? He then said for diagnosing. I then said diagnosing what? You haven't resolved the problem or even offered a suggestion for fixing it. I then told him to give me my $200 check and I would write him a new one, but he had already cashed the check. Who cashes a check for work that wasn't even performed? I then called LG to find out I have a 10 year factory warranty on the compressor and a 7 year warranty on core parts within the refrigerator. I have an LG certified repairman coming out to fix my refrigerator tomorrow where I will pay only the labor. This guy should not be working on appliances. I still can't believe he told me not to fix my refrigerator that is less than 5 years old and didn't know anything about the factory warranty for parts included with LG. He runs his business like it is the 70's and clearly might know more about appliances from the 70's too! Steer clear from this place. Complete rip off!
2027 Dixie DrWaukesha, WI 53189
From Business: Shawn has worked in appliance repair since 2006. He is a 2nd-generation appliance repairman offering tremendous skill. He began his career in appliance installati…
115 S Moorland RdBrookfield, WI 53005
Wherever you bought it, we'll repair it.Schedule Your Repair
I have a warranty agreement on my furnace, so I had the Sears Home Services come to do a routine maintainence check. I bought the furnace 8 years …
1126 N 120th StMilwaukee, WI 53226
From Business: Is your refrigerator on its last leg? Is your washing machine making a huge mess? Call the experts! Sixth Sense Service, LLC is Milwaukee area's choice for reside…
Highly Recommend!I was very happy with the service. Had my leaking refrigerator repaired. The technician was very friendly yet professional. He showed up within the window I was given, he worked quickly and was done in no time. No more leaks! He also fixed my noisy dryer for no extra charge. Reasonable prices and super service!