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Categories
Crushed Stone, Masonry Equipment & Supplies

Reviews

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balou330

08/12/2009

Overall
Pathetic

I ordered 47 TONS of stone from this company. They delivered the wrong stone, and because I

am a home owner, not a business, I got a run around like I have never seen before. The sales

person even tried to convince me that I could still use the wrong product, and that it will work. I

told him that was unacceptable and I wanted the right stone delivered and the wrong stone

removed. They sent over a half order of the correct stone, at my expense, and when I called the

sales manager back to see about making arrangements to have the wrong stone picked up he

asked me if I could just burry it. Burry it??? I told him that was not possible. He then went on

to tell me it would cost me $200.00 to have it picked up. When I questioned him as to why I was

to pay for the pick up of the material when it was their mistake, HE HUNG UP ON ME??? I can

not remember ever dealing with a company that was less professional, or less attentive to the

customer. Do yourselves a favor and just order from an other company!!!

baoul330

08/11/2009

Provided by Citysearch - 
Overall
Incompetent

I ordered 47 TONS of stone from this company. They delivered the wrong stone, and because I am a home owner, not a business, I got a run around like I have never seen before. The sales person even tried to convince me that I could still use the wrong product, and that it will work. I told him that was unacceptable and I wanted the right stone delivered and the wrong stone removed. They sent over a half order of the correct stone, at my expense, and when I called the
sales manager back to see about making arrangements to have the wrong stone picked up he
asked me if I could just bury it. Bury it??? I told him that was not possible. He then went on to tell me it would cost me $200.00 to have it picked up. When I questioned him as to why I was to pay for the pick up of the material when it was their mistake, HE HUNG UP ON ME??? I can not remember ever interacting with a company that was less professional, or less attentive to the customer. Do yourselves a favor and just order from an other company!!!