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(262) 544-0050Visit WebsiteMap & Directions331 W Sunset DrWaukesha, WI 53189Write a Review

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Kathryn M.

11/15/2015

Overall

Service was terrible. Cashier had no idea what she was doing. Charged me $8 something for a $5 filler up and had to cancel the order out and start over, and got home and realized I was still over charged. Missing half my order as well. Food was cold. Very slow service. Almost walked out, the kitchen area was a mess as well. Chicken was tough, like it had been sitting or overcooked. Won't be back. - Poor quality, terrible service, overcharged, and missing half the order.

ND
Nicholas D.

04/21/2015

Overall

Patti the manager or whomever she was has stank attitude as puttn my straw in soda asked me if i was going to leave i tasted the soda ask for money bak her attitude is garbage i want to sue this bs company for being disrespected. Employees on personal phone while making orders and no wonder why they get orders wrong she is not happy working there then leave. If she is tht disrespectful to the wrong person there will be problems for kfc food is good when cooked correctly i will never go to that location again and will let everyone no how garbage her service is.

Overall
The service was terrible - the...

The service was terrible - the cashier was extremely grumpy right from the start and did not say a word until after we already ordered. Then, while we were waiting for our food she told us to choose something other than the side we already ordered and paid for! When we finally received our food, she dumped everything into the bag, which included the potato wedges (which was our substitute since we wanted mac and cheese) spilling out all over the bag. She saw this and simply said it happens and then looked away. The experience was worsened when we sat down to eat the food! The chicken was old and stale and the cold slaw was dry and flavorless! Not to mention the wedges were just everywhere. This was such a dissapointing trip! My friends and I will never eat at that KFC location ever again! Good luck getting anymore Carroll University students there anymore with such terrible service!

josilin

04/25/2012

Overall
This was the worst fast food r...

This was the worst fast food restaurant I have ever been to!

The service was slow, the food was old and dry, the restaurant was gross, and the girl behind the counter was SO RUDE!

Details

Phone: (262) 544-0050

Address: 331 W Sunset Dr, Waukesha, WI 53189

Website: https://locations.kfc.com/wi/waukesha/331-west-sunset-drive

More Info

General Info
Visit your local KFC at 331 West Sunset Drive for a fresh batch of our world's best chicken. Hand breaded and freshly prepared! Our chicken isn't made the fast way or the easy way. It's made the hard way. Each fresh batch of the world’s best chicken starts with our cooks inspecting each individual piece. Then, our fresh chicken is carefully rolled 7 times in our secret blend of 11 herbs and spices before being rocked 7 times and then pressure cooked at a low temperature to preserve all the great taste we’re known for around the world. From our Original Recipe® along to our Extra Crispy™ chicken, home-style sides and buttermilk biscuits, we're here to meet your chicken needs all day long. Call us at (262) 544-0050 for some freshly prepared delicious, complete family meals at affordable prices.
Services/Products
Carry Out Delivery Drive-Thru No-Contact Delivery
Brands
KFC
Payment method
master card, visa, cash, amex, discover
Price Range
$$
Neighborhood
Sunset Heights
Categories
Other Information

Good For Family: Yes

Wi-Fi: No

Cuisines: Chicken, Fast Food

Takes Reservations: No

Good for Kids: Yes

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