My father stayed at this place briefly. He had moderate dementia, which the staff were unable to manage. The facility is quite attractive. and homelike But, when staff were unable to manage my father's behavior, the owner Tyg, pressured my father's wife to remove him from the facility at once He nagged her relentlessly, failing to give the required notice, which I have learned is 30 days. We were unable to find a new place for dad to live in that time frame and she took him home. This had disastrous consequences which resulted in dad's hospitalization and significant deterioration of his health and abilities.
1. Wesley House
Serving the Watsonville Area.
From Business: Wesley House is a residential care facility that has been dedicated to the special care and needs of the elderly since 1962. We are dedicated to enhancing the qua…
My families experience with De Un Amor was a testimony for which all Elder Care Facilities should strive to. The facility is clean. The staff is professional. The grounds are beautiful. And they treated my mom like family. If your looking for a facility for a loved one. This place should be your first and only stop!!
Bait and switch operation. The owner, Tryg Thorensen, assured us that he could provide experienced care for my grandmother's medical issues. The staff is not well trained to take care of residents that require oxygen. They prepare poor quality food that includes half a white bread sandwich and Cheetos. Her calls at night for help were consistently ignored. We repeatedly found my grandmother soaked in urine, cold, and not blanketed. She later developed an infection that had been untreated for a week. The owner threatened to evict my 92-year old wheelchair-bound grandmother because he claimed that she was too "demanding." We were required to pay for private 24-hour care in addition to the fees to De Un Amor because they simply would not provide the care that she needed. We finally were able to move my grandmother to a new facility where she is receiving better care.