Write a Review

In mybook® Travel Collection (edit)

Added to your travel collection.
Removed from mybook!

We took this business out of your travel collection.

Sponsored Links
Hours
Do you know the hours for this business?
Extra Phones

Phone: (831) 722-2377

Phone: (831) 722-0551

Primary Phone: (831) 722-2377

Payment method
master card, visa
AKA

KOA Kampgrounds of America

Koa

Categories
Camping Equipment, Lodging, Campgrounds & Recreational Vehicle Parks

Coupons

No deals available. Claim this business to add deals.
Claim this business

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

09/14/2011

Provided by Citysearch - 
Overall
Poor Management

Downgraded review after our attempts to resolve a poor experience with one of the managers there didn't come to fruition. We met some great neighbors from out of the country. We were embarrassed when a KOA employee (later turned out to be one of the managers) interrupted our conversation to complain about our kids using kids' chalk to draw a simple hopscotch design on the pad where the RV sits on top of. He said he didn't want other prospective RVers to think it was a ""trashy"" campground. We were all stunned. The kids chalk washes off in seconds and certainly wouldn't have bothered anyone who came here for the reportedly ""kid friendly"" nature of the park. Not to mention no one would see it because an RV would be covering it. With some of the speeding cars and unleashed dogs running around the campground unchallenged, we felt this was not keeping focus on what's important. When we contacted the manager Linda, we found out this employee who confronted us was her husband. She was very defensive and said his recollection of events was totally different. I won't go into all the details, but the 5 independent customers to this event apparently mis-perceived the manager's intrusion. A simple apology to us for making a mistake would have sufficed. As a result, we have no plans to return to this park. When being charged $108 a night for an RV pad, we expect a little better customer service.

Sponsored Links
We just redesigned yp.com! Do you like it?
× Not a Fan

× Thank You!

Feedback