Happy to find a station not far from the motel we were staying at����ARCO is my station of choice 91!!
4001 Portola DrSanta Cruz, CA 95062
Walk in at 730am to buy my lottery tickets, i ask the guy in the counter if i can borrow a pen , he responded in a rude manner and told me that he doesn't have a pen but 2 pens is sitting by the cash register. I told him that theres 2 pen in there and responded by telling that next time i buy my lottery ticket i should bring my own pen. I was surprised by the response and i told him never mind and i told him i don't need to buy from them from now on, i even told him that i will complain to the owner and he pointed out to his name tag and he said you need my name and he pointed out to his name tag Arturo...before i left he asked me if i want the number to call the owner and i wrote it down....this is the worst customer service i ever experience here in watsonville, ca...i will never patronize this particular store ever...i buy my gas here every week since its only 2 blocks from where i lived and spend a lot of money buying lottery tickets there...
I've been going into the Chevron for many years. I commute from Los Banos to Santa Cruz every day and fill up my tank at least twice a week at the Chevron. The other day I went in to get a cup of coffee. There were four people in line. I got in behind them and waited my turn. Just before it was my turn people started lining up in another area in the next isle. When it came to be my turn the cashier who had just waited on the four people in front of me motion for the next person in the other line to come to his register. The guy behind him look at me and shrugged his shoulders like what the heck what is that all about? I said out loud what am I invisible? He looked at me and said you're in the wrong line the line is over there. I said you juste four guys in front of me what are you talking about? He said the line doesn't form there it forms over there. I walked up to the counter and said look I said you just waiting on the four guys in front of mean what are you talking about? He said the line doesn't form there it forms over there. I walked up to the counter and said luck there was no line there when I got in line and you waited on the four guys in front of me now all of a sudden I'm in the wrong line ? He said you can always go somewhere else. So I left my coffee on the counter and said I will. I don't know if it was because I was the only white guy in line or this guy just didn't like me for some bizarre reason. I do know that I will never fill up my gas tank there again or frequent this place if that's the way the employees three people.