I took a pickup here for some driveline repairs. They took a week to even move the truck in the parking lot. It has been 5 weeks so far and I still have not gotten a date for the repairs to be done. They ordered parts one at a time, a transfer case we waited a week on, then they needed to send the rear drive line off, then transmission linkage. Overall I believe it would have been cheaper to tow it to Billings or somewhere else to have it fixed since I have needed a rental for a month now. Horrible service, I have been told they would check on the outsourced work and call me back several times and have never received a call back. Their excuses are they cannot control outsourced companies but I feel like if they would have actually looked at the truck and ordered stuff at one time it would have been done already. I will never use Blue Lube and Repair of Watford City again, for anything, ever.
I come in twice every other month with my 2 yr old daughter and the employees always go out of their way to make sure my daughter is happy and smiling while waiting for our trucks to be serviced. It's nice to be able to take my kid on an errand and receive not only great service for my truck but also great customer service. Thanks to the employees at watford city jiffy lube for always being professional and caring towards me and my daughter
On 10/23/15 they damaged my engine when they didn't check the coolant reservoir level, even though they told me and showed on the receipt that the level was OK. The oil cap was not screwed on right. They didn't close the hood all the way down. The oil sticker showed that my next date of service was 10/22/15. In a tone of voice that lacked confidence, manager Chris said "Jiffy Lube techs are not mechanics, they're...I don't even want to go into it" and he was very rude when I asked him for his manager's contact info. This Jiffy Lube is negligent, unprofessional, careless & incompetent & general manager Garrett Wendte washed his hands of any responsibility to the damage his Jiffy Lube did to my truck. DO NOT TRUST THIS JIFFY LUBE OR THE ONE IN WILLISTON (SAME OWNERS).
Bad place to get your car fix. Shut this place down
Horrifying experience!!! I wouldn't let the touch you vehicle unless you like to pay for nothing and have the brake more than what was Brock when you came in. This business should be shut down.