My husband and I bought and sold our first home from century 21 in Watertown, WI . We bought a house on an fha loan. The previous owners left a whole bunch of trash behind, old encyclopedias, paint cans. Not only that, but they did absolutely nothing to help us in any way. We knew nothing about buying a house, and they did nothing to protect us. Such as require previous owner to remove their stuff. Then when it came to selling our place, their client demanded all these extra stuff be done like landscaping, electrical, and putting on a railing by outside back steps. They never once stood up for us. I will never use Century 21 in Watertown again. I was not happy at all with our first time buying and selling experience. I should have learned the first time.