Phil's Pizza Palace Inc
112 S 2nd St, Watertown, WI 53094
(920) 261-0102Add Hours
Good For Groups: Yes
Good for Kids: Yes
Take Out: Yes
Cuisines: Take Out, Italian, European, Continental, Pizza
Takes Reservations: No
Outdoor Seating: No
Price Range : Below Average
Be the first to add a photo!
I have been an avid Phils Gyro person for the last 15 years but after today I will never again order from them or give them my business. They have been delivering to me at my new address for the last 9 months and when I called to order tonight I placed my order wrote my check out and got a phone call back about a minute later saying that I was outside the city limits and they won't deliver to me..... Walmart is literally across the street from me not to mention they have already been delivering to me for the last 9 months! I told her this same information she then tells someone in the back round who yells out NO I'M NOT DOING IT! I then asked to talk to this person who again says I've already told her NO.... really??? I then repeated to her that they have been delivering to me for the last 9 months at this address and that if it wasn't an area they deliver to then why did they not tell me that from the get go? and she said look tonight we are busy and you always call and order when we are busy...... hmmm pretty sure as a customer I have that right! And I told her that I have waited over an hour sometimes for my food and have never cared or complained because it is expected when you order delivery from them that it can take some time. She continued to yell and me and eventually hung up on me! Never again, I will go out of my way to find another place that treats their customers better.
Phil's has the BEST pizzas around ! Gyros are authentic and the best we've ever had. The prices are very reasonable and the service is phenomenal. My husband and I love Phil's ! You get a lot of food for your money.
Guy from Diner's, Drive Ins and Dives' should definitely visit there