Watertown, NY Towing

Awesome group of people, very friendly. Went above and beyond what was expected to ensure me and my family could get back on the road ASAP. Highly recommend

I have used Derrigo's twice now. Once on my own and the other through AAA, for the same vehicle go figure. Any questions I had were answered and they were always friendly. They told me what time they would be there to get my truck and was there at that time. They kept me updated via text message so I was always informed of what they were doing. I couldn't ask for better service. They will definitely be hearing from me again if I need their services.

Well, I manage the operations of a moving company(Rapid Moving and Storage) and when I called Van Tassel he took the time out of his day to help. When he realized he couldn't help me with my exact needs he continued to direct to another great company. Not only that he even said if I need any other help in the area to give him call and he would direct me in the right direction. This company shows exactly what costumer service should be.

Twice the price of local competitors, made false claims. Only reason I gave one star is because I got same day service, help me yes, but at a price. Three hours labor for a starter (assuming $75 per hour), must have charged for walking to the parts store and back. Fixed the truck but at those prices I should have taken a week off work (without pay) & would have come out ahead.

I would not recommend this businesses services to anyone. I asked Hart's Towing and Repair to come to my home to change the tire on my vehicle. The lug nut caps were stuck, and I didn't have the tools to get them off. I sat by the porch with the light on for hours until I gave him a call. He told me that he had come out earlier in the evening and he couldn't tell which house was mine. He said, "I saw some mail boxes at the end of the road, but I couldn't tell which houses they belonged to." Apparently, he's unaware that there are numbers on the sides of almost every house. "Besides, you didn't leave the garage light or the porch light on, so I just gave up and left." I had both my porch light and my garage lights on and never saw a tow truck go by. Maybe he was just having a bad day, but he was bad business. If you want to be berated over the phone, have a towing service bail on you in your hour of need, and then hear stupid excuses about why he didn't show, then call Hart's Towing and Repair. Otherwise look elsewhere.