This place is a joke. They just want your money and once they get over thousands of dollars from you they decide to take the car out of know where but the owner will call you if you're over your mileage or if you didn't get your oil change, but can't call and say your late on the payment. Seriously this place is a rip off and he says he pay a for the free oil change that's a lie, that's all rolled into the car payment! This place is a terrible place to "lease" because they give you false hopes of buying the car that you just put thousands and thousands of dollars into. They seem real friendly at first but that's just to get your money and that's exactly what they did.
Very professional crew. Store very clean. Very curtious. They remember my vechile preferences. Impressed with the management abilities of Clint Hyatt.
I leased a car from them beginning in October of 2013. The process was easy, the staff was friendly and helpful and pricing was clear and straightforward. The bi-weekly payments took some getting used to but the fact that they reported the payments to the credit bureaus quickly helped with rebuilding my credit immensely. When I had an issue with my power steering module, which was covered by the warranty, the process of getting my car fixed was simple and I had it back within a week -- they even had a loaner for me! The free oil changes is a great perk as well. When someone hit my car in a parking lot, Clyde helped me find a replacement trunk lid (which I installed myself) and even got me a great deal on it instead of having to deal with my insurance company. Sure, you pay a little bit more per month than you would if you financed a car outright through one of those other "guaranteed credit" places, but the warranty, free oil changes, customer service, and help rebuilding credit are all worth it. At the end of my lease term I ended up getting approved for a loan, thanks to my now improved credit, and purchased the car from them. I even bought an extended warranty they offer which was a great deal. All in all, 5 stars and I refer anyone I know with damaged credit, looking for a vehicle to them.Disclaimer: I am not, nor have I ever been an employee of auto city leasing, I am not related to any staff members, and I have NOT been paid to write this review, I'm just a satisfied customer.
Overall, painless experience. Second time renting from them, this time it was 2 mini vans. Everything was fine, except this one worker is having a bad day everytime we are there. Either that, or one of her coworkers smells bad. She couldn't be any more disdainful bordering on rude if she tried. Everyone else was great! Vans were perfect, and we will rent again I'm sure.
I recently purchased a Ford Edge from Auto City. I was treated with respect and dignity though the whole process. Dana and Clyde are awesome. They never looked down on me because of my bad credit and hard to prove income. Dana worked hard to get me approved though Genysis credit union for a week and never gave up on me. I never thought I could get such a nice car and I am extremely happy with it. I did have two small issues after I picked it up I called Dana and they were handle that day. I will definitely purchase from them in the future.
The people at Auto City Leasing in Waterford, Michigan are not to be trusted. This place is what gives used car dealerships a bad name. They lie, lie, lie, constantly check your credit when leasing from them (creating inquires on your report and lowering it); and also constantly GPS track where you are at all times. If you are three days late on your TWICE PER MONTH payment, or drive over 50 miles per day, they will SHUT OFF YOUR CAR, no matter where you are! This place constantly drains your bank account. They have old, bad mechanical cars (many have been in floods), and it will cost you a fortune to fix them! The only good reviews you will see about Auto City, are the ones written by the Secretary Dana (who is a nutcase). Ask around the business community before you buy anything from this place... They will tell you that they have ZERO repeat business!
When no one else would finance us, Clyde and Dana did! Our credit improved so much we are able to get bank financing! Everything the program promised was provided!Leslie & Ken H
Bad business people. They will lie and cheat you.
I was givin a fancy vehicle 2014 Dodge Chager while my Truck is in the body shop getting some repairs due to bad snow conditions , GREAT CUSTOMER SERVICE !!!
If you are thinking of having them install a trailer hitch and wiring to your vehicle...DON"T. I asked them to install a 7-pole connector. They did, but they only connected four of the circuits. When I explained to the technician that I needed the purple circuit connected so that the hydraulic brake over-ride would work on our boat trailer he told me that a hook up for electric brakes is an extra cost and he would have to order more parts. I explained that I do not have electric brakes it is a brake over-ride. He did not seem to understand what this was and proceeded to tell me he knew everything because he had been doing this for two years. This connection that I needed does not require any extra parts, it is just a matter of connecting the purple circuit into the reverse lights on the vehicle. Neither the manger nor the technician were familiar with this very common trailer setup.After taking a closer look at the workmanship we have found that the whole thing is just a "hack-job". If you value the electrical system of your vehicle take it to someone who knows automotive wiring. I wish I did, now I am paying someone else to fix the job that U-Haul did.