Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
2385 Elizabeth Lake RdWaterford, MI 48328
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
4800 Hatchery RdWaterford, MI 48329
I moved to the Waterford area in early 2009 and Russ has been the mechanic for my vehicle the entire time. In fact, I used him the year before movin…
5157 Cass Elizabeth RdWaterford, MI 48327
From Business: Our repair shop is your best source for professional and reliable service. Established in 1990, our highly skilled technicians offer comprehensive knowledge and e…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
Mixed review. They obviously know their stuff. They fixed my vehicle and it work great. You could save money and cut the cost by at least half by purchasing the parts yourself and having the local mechanic do it, but you're paying for the experience and done right, so it sucks my toal bill was $2,000 for wheel bearings, tie rods, drag link, sterring tightening/coupler, and brakes, but it is what it is.The negatives and what I'd actually rate a 3.5 to 4.....is that they are a little bit perfectionists and so will give you a long laundry list of items to fix which basicaly encompasses rebuilding the entie vehicle and could cost ya $10,000 if yo u did everything. I wish they would just focus on the "A" items that need to be done NOW and/or are safety issues.Also, there's too many people to talk to. In the end, I focused and worked with one, but initally, I was getting passed around between George, Allan, and Chris and maybe more people!Likewise, they overbook, so we "arranged" for be to bring it in one a weekend and they'd at least check it out and test ride it on Monday. The week when by and nothing until middle of the second week! They finally didn't even start to work on it until the 3rd week and when it was finally finished (at least the work that they did)! Soo, even though it was pre-arranged to bring it in when it was my turn, even though they had parts in-stock, it took a full 3 weeks to the day to get my vehicle and this wasn't even like engine work or a body.In the end, I would tend to use them and for major work and stuff you might not want to deal with....tie rods, CV joint, engine/trans, etc., but work you can do....wiring, body, brakes, etc....I'd just get the part and do it myself, save money, and have my vehicle ready to roll in the same day.
In October 2013, I purchased a used 2006 Nissan Xterra from Feldman Chevrolet (located on Grand River, Novi). The Sales Manager and the sales rep provided an excellent service, they were honest and punctual in their service deliverance. The xterra was spotless both inside and outside, Under the hood was clean as a whistle. This experience made me to select Feldman Hyundai, Waterford when I resolved to purchase another xterra. Oh, boy did I make a mistake: 1. Salesman had no knowledge of the product he was selling to me. Another Salesman had to show him a compartment at the top of the SUV. 2. promised me a 101 inspection report, he failed to deliver. 3. Car was not ready when I showed up to pick it up. Had to make another trip. 4. Made two trips from Taylor, Mi to Waterford....a phone call from Salesman would have helped. 5. Xterra was full of cat or dog hair and the detail work has a lot to be desired...very unhealthy. 6, Salesman did not know car was involved in accident...,CarFast clearly indicates there was front end collision. When I mentioned it to him, he went back to find out. Mind you the accident happened when the xterra was in the possession of the Dealer. Salesman came back and said nobody knows what happened...it might have been a minor accident...pure incompetency or a "story"Very disappointing and regretfull customer service from Doug. I did appreciate the ride from Taylor to Waterford.
I've been going to Steve's European Auto for many years. Dealing with them is always a pleasant experience! SEA is one of the ONLY places I will trust and have total confidence in to work on my Audi B5 S4. Outstanding knowledge of European auto's, specially Audi & VW. Whether you are an avid car enthusiast or not. You will always leave SEA with the understanding of your cars problems & repairs. Jordan is outstanding when it comes to keeping you posted and communicating with you on your vehicles progress. You will ALWAYS get a phone call from him regarding your service. Some reviews might jab at the cost of repairs at SEA.........but you always get what you pay for with SEA. "Knowledge is priceless"! & if there is something you are not satisfied with. Jordan will do everything in is power to "make things right".I never leave SEA without being 100% satisfied.Thanks to Jordan, Steve, Jim, Shawn, & anyone else I am forgetting!!Great, Honest service is very hard to find these days.
I am extremely grateful to know Jason and Chuck at Transmission Authority. I have five cars in my immediate family, all older vehicles, and several relatives and friends that have used them upon my suggestion. I cannot recommend anyone higher than these folks. Several major transmission rebuilds were done for me that were better, completed faster and at a lower cost than work done elsewhere and I have been driving for over my forty years. These men are the most caring and honest auto repair folks I have ever met and I recommend them with confidence to everyone seeking a quality service shop and a fair price. Better still, they have done a tremendous job with a wide variety of non-transmission repairs brought to them. I only pray for one thing, that they continue to prosper and stay in business for many many years to come. Thank you to Jason & Chuck from us all!!
I live right near s&s but always thought they were a specialty shop but I found them online and they do all types of auto repair. The owner Shaun is very honest and doesnt want to do unneeded work. We brought in an estimate from belle tire for my sons car which needed power steering pump replaced. belle tire also insisted he needed a rack and pinion done and gave an estimate which was hard to understand for 1900 and Shaun pointed out they forgot to add 375 for labor on it. He suggested doing the power steering pump first which was smart then to check for leaks after since there was so muck fluid from the bad pump you couldnt really tell if the rack was bad. His price was way less and the estimate he gave in case the rack is bad was too. Shaun is honest does good fast wirk and doesnt try to do unnecessary work. We will definately keep going there!
This is the best repair shop I've seen in 30 years! These guys could write a book on great customer service. I've been in the service industry my whole career and, if I built a repair shop, it would look just like this. I've spent a lot of money at Munks and have not felt like any of it was unnecessary or even a questionable expense. From the owner, Chris, to the front office team, George, Alex, & Kim, to the mechanics Rick, Dan, John, Larry and the rest, I've gotten nothing but honest, friendly advice. They excell in looking for low-cost alternatives and have even suggested that I do some of the work myself to save money! WTF? They have even told me HOW to do the work. They even offer free clinics on taking care of your car. Who does this these days???
I can not say enough good things about Bill and Dean at the Speedy 3484 Highland Rd, Waterford Twp, MI 48328. I was desperate to get my car going and tried have a friend install a new starter in my car after they diagnosed it. Well the car didn't work after he installed it ,turned out the new starter was bad and my friend didn't install it correctly. Without any hesitation first thing in the morning Bill was able to get a brand new upgraded starter delivered, and they went to work and helped me out. I will NEVER go anywhere else to get my car fixed. If you need people you can trust THIS Speedy is the place for you. Incredible service... incredible people.
Steve's European Automotive has been servicing my Porsche for several years and I've always been very pleased with the work they do. From oil changes to engine swaps, they are extremely professional and pay attention to all the important details that these types of vehicles require. The staff, and Steve the owner, are very personable and take the time to address any questions or concerns. These guys are "The Pros". If you're looking for a top notch repair shop, your search is over!
My mom's car broke down on Sunday and the manager Bill helped fix her car even though they were closed. Since they were closed, he didn't charge her a thing! I called up today to offer to pay for the service and they said it's what they do for their customers! Luckily Bill had been in the store working on a project that day. No one else in the area was open and she was stranded. If you are in the area and need car repair I suggest going to people who actually care!
I recently stopped in because I was having some noise coming from my brakes. The staff here was very knowledgeable and helpful, they explained exactly what I needed and worked very well with me to get my car repaired. My car now stops better than when it was new. The cost was very reasonable and the worked performed was top notch. I look forward to taking my vehicles here from now on. Thank you very much! Scott.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.