I leased a car from them beginning in October of 2013. The process was easy, the staff was friendly and helpful and pricing was clear and straightforward. The bi-weekly payments took some getting used to but the fact that they reported the payments to the credit bureaus quickly helped with rebuilding my credit immensely. When I had an issue with my power steering module, which was covered by the warranty, the process of getting my car fixed was simple and I had it back within a week -- they even had a loaner for me! The free oil changes is a great perk as well. When someone hit my car in a parking lot, Clyde helped me find a replacement trunk lid (which I installed myself) and even got me a great deal on it instead of having to deal with my insurance company. Sure, you pay a little bit more per month than you would if you financed a car outright through one of those other "guaranteed credit" places, but the warranty, free oil changes, customer service, and help rebuilding credit are all worth it. At the end of my lease term I ended up getting approved for a loan, thanks to my now improved credit, and purchased the car from them. I even bought an extended warranty they offer which was a great deal. All in all, 5 stars and I refer anyone I know with damaged credit, looking for a vehicle to them. Disclaimer: I am not, nor have I ever been an employee of auto city leasing, I am not related to any staff members, and I have NOT been paid to write this review, I'm just a satisfied customer.
I recently purchased a Ford Edge from Auto City. I was treated with respect and dignity though the whole process. Dana and Clyde are awesome. They never looked down on me because of my bad credit and hard to prove income. Dana worked hard to get me approved though Genysis credit union for a week and never gave up on me. I never thought I could get such a nice car and I am extremely happy with it. I did have two small issues after I picked it up I called Dana and they were handle that day. I will definitely purchase from them in the future.
Overall, painless experience. Second time renting from them, this time it was 2 mini vans. Everything was fine, except this one worker is having a bad day everytime we are there. Either that, or one of her coworkers smells bad. She couldn't be any more disdainful bordering on rude if she tried. Everyone else was great! Vans were perfect, and we will rent again I'm sure.
I was very happy with the service I received while getting a rental car. They have a wide selection of cars to choose from and luxury cars at that!! I was given a challenger and was very happy with this car. It was affordable and well taken care of. I would recommend this place to anyone that needs a rental and wants to drive in style!!!
When no one else would finance us, Clyde and Dana did! Our credit improved so much we are able to get bank financing! Everything the program promised was provided! Leslie & Ken H
I was givin a fancy vehicle 2014 Dodge Chager while my Truck is in the body shop getting some repairs due to bad snow conditions , GREAT CUSTOMER SERVICE !!!