If I could rate this company with a zero, I would. A month ago I rushed home to give Jon, the owner of Chim Chimney a deposit as he requested that morning. The check was cashed the very next day. I scheduled a date fsor service with the office manager. She said that I could have it done at any time, any day. I scheduled the date. On that day, no one arrived. I called the office and left a message. No one returned my call that day. However, I got a call from Nick the next day. He was assigned to do my work. He said he would be out to my house the following day, again I no-show. This went on for several days. In the meantime, the company never called me back, I spoke to the worker Nick each time. Nick had an excuse for everything, he had kidney stones, couldn't find the flu size, yada, yada, yada. I continued to call Chim Chimney, no return call. I finally decided this was not the place that I wanted to do business with and I left a very angry message indicating that I wanted a refund. Then Jon called me back next day and begged me to give them another chance. I refused. He asked me to think about it and he would call back in a few hours despite the fact that I told him I wasn't going to change my mind and that I wanted my $700 back. He never did call back however, Deb called back. I told her the same thing, I want my money back. I have called almost daily and I have left messages, no one calls back. It has been a month and a half since I have given Jon Ceritto my $700. I have since found an honest company who did my work for $500 less! In addition, I have searched this company and found an abundance of complaints. NEVER do business with this company.
Where do I begin, I could not be More Pleased with my decision to hire 3G for my many projects on my home and new addition . Stewart, my sales perso…
16. Royal Enterprise
Shelby Township, MI 48317
From Business: -Commercial and Residential Services, Landscape, Garden Design, Enhancement and Maintenance, Insured **Discounts available for senior citizens and veterans!**
Thank you Chim Chimney for the amazing masonry you did all around my house and for the beautiful rebuild on my chimney! I will be calling again in the future and referring you to friends and family .. thank you again to all !!