This was the worst customer service! Our order was wrong, food brought out in order readiness so we watched each person eat as it came....and some got eaten by the wrong person because it was brought out in such a fashion. Our waitress broke our glasses. When the bill came the manager told us he was going to up charge our bill. Really!?!? He was extremely rude to us and we will not be back for this sub-par sushi and terrible treatment.
11609 E Colonial DrOrlando, FL 32817
From Business: TEPPANYAKI DINING Kobe Japanese Steakhouse specializes in Teppanyaki or Hibachi cooking. Guests will delight as a personal chef prepares succulent steak, chicken,…
525 S Park AveWinter Park, FL 32789
From Business: Umi offers a unique twist to the traditional Japanese cuisine in Central Florida. Every menu item is prepared by using meticulous methods starting from the prepar…
The food is deliciousand I love the positive atmosphere it's a wonderful Place to go and the food is amazing. I crave Amuras often because I love some of their rolls, they are just delicious. They only get 3 stars because they are overly priced. If I was going in there for the atmosphere along with the food then the price would be acceptable but since I most usually order out I feel this place is WAY too expensive. It's only worth the cost if you are eating at and enjoying the atmosphere. I love the food if they had less expensive options or specials for take out with better prices this would be a 5 star review.
Love the food! I love sushi but I also have a taste for certain restaurants This is one of the tastiest spots to eat some amazing sushi. I have been going here for 5 years at least once per month with friends, or just me and my daughter. I highly reconditioned their sushi and the prices are also excellent. You won't be disappointed.
The place and food is great. I really love the sushi.. The staffs are friendly and accommodating!
good suishi.. nice place to eat with!
serves good authentic Japanese food here in Orlando. Really love fresh sushi!
I would give this restaurant zero stars, if that was an option allowed. I have given this establishment more than a dozen chances to change my opinion... because I love sushi and their location is right down the street. When they first opened, they were stellar. That lasted approximately ONE week. Since then, their service sucks and they can't get your order right to save their life. Worse, the new manager barely speaks english and is RUDE. she actually hung up on me, purposely when I kindly asked for someone else to take my phone order because she repeatedly was saying my order incorrectly. Rude. Less than professional is an understatmemt. I honestly wouldn't recommend this place to my worst enemy. Try mikado sushi.. right down the road, I've been ordering from there from years.. no clue why I keep trying to give urban hibachi another chance. No more.
I'm a regular here and they know me to get the same thing every time but today was my last day to come here. I ordered over the phone as I was on my way home and was given the wrong order and they insisted that what they made is what I said. I told her there's no way because I'm highly allergic. I know what I said. She told me she can make me the correct order but I have to pay for it again. I'm very upset about this outcome. Will no longer be a customer here. I rather drive extra to the other sushi place.
Great sushi! Place was very clean, sushi chef obviously knew what he was doing; food presentation was awesome and unique! Highly recommended!
Some of the best rolls I've ever had. Rock n Roll was delicious. This place was great. Fresh, fresh, fresh and fantastic miso soup.