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Techs & Tronics

Map & Directions
(12 Reviews)

850 Hartford Tpke, Waterford, CT 06385

(860) 443-8324

Today: 10:00 am - 9:00 pm
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Techs & Tronics is...Large Enough  To Meet Your Needs...But Small Enough To CARE! 

General Info

We are full service retailer and repair facility that specializes in great customer service.  Wether you are having something fixed or buying something  our main priority is your happiness.  Our repair facility has state of the art equipment such as a reflow machine for heating micro chips in game systems, ipods, computers and etc. as well as other highly advanced pieces of machinery for repairing your electronics. We are an authorized Simple Mobile, PagePlus, Net10, H2O, RedPocket, TelCel, T-Mobile 4G, Y Prepaid and Clear Dealer with the lowest prepaid plans on the planet. We have just been accepted as an Authorized OtterBox Retailer. Thats only the beginning of all we have to offer.  Stop in and see what everyone is talking about!


Regular Hours


Sales of: Video Gaming, Cellular, Car Audio, Home Audio / Video, Computers, electronics & more. We offer various forms of prepaid cellular. We repair and mod video gaming systems, cellular, and various electronics.  We can have most repairs completed while you shop. We specialize in Ipods, Ipads, Iphones, PS3, Wii, Xbox 360 repairs and mods.  On most repairs, we offer a  warranty.

Apple, Bose, LG, Microsoft, Nikkon, Nintendo, OtterBox, Pioneer, SennHeisser, Simple Mobile, Sony
Payment method
mastercard, visa, discover, debit

We are located in the Crystal Mall on the second floor near the down escalator in the old Ritz Camera Shop.  We are across from Forever 21 and Hollister.


Authorized OtterBox Retailer

Authorized Simple Mobile Dealer

Authorized PagePlus Dealer

Authorized H2O Dealer

Authorized T-Mobile 4G Dealer

Computer & Equipment Dealers, Electronic Equipment & Supplies-Repair & Service, Stereo, Audio & Video Equipment-Dealers, Cellular Telephone Service, Video Games
Other Information

Parking: Lot


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Joe M.



They sold me some fake Pokémon games once and they clearly knew they were fake. Do not waste your time on these scam artists, they should be run out of business.


This place sucks. Unfriendly service. Over priced products usally broken or covered in dirt. Return it then have fun with your store credit to buy something else thats dirty or broken. No thanks



Fixed my Xbox last Week

They fixed my 360 last week and I have no issues besides the fans a little loud but its running like a champ.

Remeber this no repair shop is certified to repair sony or micrsoft products but Techs and Tronics I didnt have to wait a month like Microsoft said .

Thanks again



Great ipod Repairs

I recently had my daughter ipod turned red and works great and looks awsome. I see so many bad reviews but I have no complaints.




very fast !

Idk what some people are saying I work for best buy and they did a great quick job on my phone. Mayb because u didnt get your PS3 back so quick micheal now u have fun waiting even longer after that review.




Do not bring your stuff here if u ever want it to work again. Period. And to TheTruth. Your either the owner a friend of tge owner or u got lucky. Watching youtube dose not give u the skillset to fix a ps3, xbox, or ipohne and regrdless of a switch in techs the guy thier now is a peice of trash youtube guided tech.



This place is horrible the gam...

This place is horrible the games are overpriced and terrible quality. Their return policy sucks return within seven days of purchase for STORE CREDIT. There is nothing in that whole store worth going back for. My Girlfriend unknowin anything about games paid $64.00 for a super Nintendo that the salesman wouldnt open the box so she could see. when i opened it on xmax am i was totally disgusted that they would sell such a dirty piece of junk at a store in the mall never again.

claimed iconBusiness Response03/28/2013

Hello Buddy, The Nintendo 64 systems don't come in a box. We put them in a box for our customers if they want one. We pick the system and its components from the shelf and then package it in the box in front of the customer. We go through and clean the systems, however, it is possible that we had missed one. I am extremely sorry about this. I can completely understand your unhappiness. If you would be willing to come back in our store, I would greatly appreciate the chance to make this right for you. Thank you.

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A great place for buying video...

A great place for buying video games and electronics, but I have read some bad reviews on their repairs. So buy stuff from there, get repairs elsewhere.

claimed iconBusiness Response03/28/2013

Mathew, Thank you for complimenting our store. Our repair center is state of the art and we are one of the highest volume repair facilities in CT. We do our best to please everybody, but unfortunately that is not always possible. If you saw the # of repairs we have done in relation to the # of negative reviews, I am quite sure you would be highly impressed.

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Henry H.


This place is a JOKE!! I took ...

This place is a JOKE!! I took my iphone there for repair. That night I picked it up and the battery wouldn't take a charge. Went to the store the next day and was told that the repair was done elsewhere and to go see the guys at the leather store downstairs. I explained my problem to them. As he opened the phone he noticed a problem. After further review and a few calls, the "new" tech at Tech and Tronics did a BS job. Leaving out 6 screws, 3 clips, no screen behind the earpiece, not removing film from the inside the glass, not placing a wire in the proper location. When the man form the leather store inquired to the tech about his findings, everything was denied, however all the pcs missing were right there all over his desk. I witnessed the dis-assembly of my phone for the second time to witness all the findings for myself. DONT WASTE YOUR MONEY here. You WILL be sorry!!

claimed iconBusiness Response03/28/2013

Hello, I would have to assume this is a competitor of ours trying to make us look bad. Anyone uncertain about our professional, quick and efficient services, just ask around. We help the greater CT area and am sure you will be told of the great experience they had with us. All publicity is good publicity! Thank you for the plug.

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Worse repair shop i have ever ...

Worse repair shop i have ever been to, bought my iPhone 4g there to be customized to a baby blue shell, and my gasket and WiFi on my phone are now broken they refuse to fix it and say that i broke it, even though the phone was in perfect condition before i brought it there. This was the worse customer services i have ever dealt with. They also did not know what they had did to the phone i had to go back 5 times and they had a different person look at it to tell them they broke the gasket. They have no idea what they are doing i will never go here again, by far the worse experience i have ever had.



This store is great! I bought ...

This store is great! I bought a used iPhone 4 but had a few problems with it. They fixed it up and the phone works great now. The owner Shawn is also really nice.


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