Car Accident Aftermath »
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Ray the mngr. made up stories about the botched job. he said that we only asked for half of the car to be ding free of hail damage. The car looks h…
2113 Meriden Waterbury TpkeMarion, CT 06444
From Business: Mantz Auto Sales & Repair Inc has been providing quality car care in Marion, CT since 1989. We are a family owned business delivering honest and professional auto…
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
All it takes is a little preparation to get your car winter-ready and to keep from getting into an icy situation.
It’s time to bring long sleeves and long pants out of storage, prep your home and car, and contact the cool weather home/yard contractors.
I was contacted by the father in law (that's who he identified himself as) of the young lady whose parents purchased the vehicle. First and foremost the oil was changed, (since i am being accused of lying, my video cameras will prove this) so the statement that i never changed the oil is FALSE. Oil and oil filter were changed. Second of all, the tires were never swapped on that vehicle, whatever tires were on it when it was examined by the customers, and test driven on, were never taken off the car. (My cameras will also show this) so the statement of them being swapped, is also FALSE. The customers came and test drove the car, and examined it prior to putting a deposit on it. When they went on a test drive, there was no complaint of it pulling to the right, otherwise, on the lengthy test drive they took, they would have noticed that, so that statement is also FALSE. There were no mechanical defects at that time. The friend who was more "savvy" was the father in law of the daughter of the purchasers (he identified himself as her father in law), called and spoke with my service manager, and he told them about the claimed problems of the car. My service manager advised him that if there was something wrong with the engine or transmission, they are more than welcomed to bring it back to us and it would be covered under the warranty provided. He also asked the individual if he had examined the car himself, he stated that he had never even seen the car, so my manager asked him to visually inspect, and drive the car before he made claims of it being UNSAFE. I don't appreciate the fact that I am accused of being a liar, and now all of a sudden the car isn't safe according to them? Your mechanic, is also a salesman, to bring work into the shop so of course he is going to recommend repairs, so he can make a service sale and put money into his pocket. You purchased a car that was road worthy and safe, and was $2800 under blue book value that needed no repairs when you test drove it, and picked it up. Seeing as how I can prove that their claims of oil never being changed, and tires were swapped are blatantly FALSE, I believe this is a fraudulent claim against me. Accusing me of shady behavior and slipshod salesman, is something that you should refer to your mechanic as being, since he hit you with a $2000.00 repair bill. We did not take advantage of you in anyway. There was nothing wrong with the car when they picked it up. Word of advice to the customers and the individual who contacted us claiming to be "the father in law ", CAMERAS DO NOT LIE. You clearly lied on filing this claim with the Better Business Bureau about the oil change and tires, so I know for a fact you are lying about the other claims that are being made about the car, and the claims about myself. Secondly, (AS MY MANAGER STATED TO THE INDIVIDUAL WHO CONTACTED US ON THE PHONE),
I had the misfortune of totaling my beloved truck this past month. Everyone was telling me to go to Car Max so that was my game plan. After searching through Car Max's database I narrowed my choices down to 2 different vehicles. The salesman was very helpful but being the prepared buyer that I am I wanted to price shop too. During my journey I came across some incredibly pushy and downright terrible salesmen. I had experiences where I could just feel the dishonesty in the room. It became discouraging and drove me to the point where I was thinking about just buying one of the Car Max vehicles straight out. My BF recommended we check Atlantic Motors before I made any rash decisions. I contacted Atlantic Motors through the Internet and salesman Bob replied to my inquiry within the day. The deals he was showing me via email were used trucks for almost the same price as I would have bought a used one from Car Max. I couldn't believe it and had to go in for a closer examination. Turns out he went even lower than the Internet quotes he originally gave me and we cut a sweet deal. He was extremely helpful and not pushy in the slightest. You can tell by his demeanor that he knows what he is talking about and he is an honest man. I ended up purchasing my vehicle from him and I couldn't be happier. Bob walked me through every last detail and made me feel very comfortable with the entire process. I got everything I wanted (plus a few bonus features I wasn't expecting) and all for the price I began my search needing. I worked with Ed to get my financing taken care of. He was great too! Once again not pushy and told me straight up which extra insurance packages were worth it and which were a waste of my money. Bob and Ed stayed with us until almost 7 pm getting all the details together. Not once did they make us feel like they were rushing us out the door even though it was very late. This is the way car buying should be! I am very happy with the service I received at Atlantic Motors and would highly recommend them & salesman Bob to anyone searching for a newer truck.
Came here to simply test drive a few vehicles with my friend that is looking to buy a new truck. They did not pressure us at all at any step of the process. I arrived about 45 minutes earlier than my friend and browsed the outside and inside selection of trucks...not once did any salesman walk up to me to ask if I needed help. In one sense this was a good thing, but in another sense, if I was the one that was looking to buy the truck and had a question, it would have been a bad thing. It was also a little strange that none of the trucks had any prices on them, luckily you can look up their asking prices on their website, while walking around. In some instances you will see trucks on the lot that aren't on the website, and some that are on the website, but not on the lot. Don't panic, this is typical with all dealerships. I had pres-elected a truck for my friend to drive upon arrival and by the time the truck was ready my friend showed up. We both presented our driver license and a dealer plate was given to us to test drive the truck. We walked outside and upon inspection of the 1st truck, I noticed the front bumper had a large maybe 2 foot piece missing from the bottom section of it. The salesman does not go on any of the test drives with us. Following the test drive, we found the salesman and he said the bumper would be fixed by their service team if we were interested in the car. You can also put down a $500 deposit to hold any car while this process is being done. We then picked 2 additional cars to drive that were not damaged or wrecked thankfully and enjoyed driving them with no salesman since they were both manual trucks. Their schedule says they were open til 5 weekdays, but it's actually 7pm. They let us test drive vehicles until nearly 730 pm though which was cool. Upon the test drive we end up putting a deposit on the truck and picked it up the next day with the new bumper put on! Over all our experience was positive with these fellas. They seem to have what a lot of dealer do not and that is why we came to them.
Amazing dealer excellent service. I'm not getting paid to write this review I simply had a great experience and write a review for any place I go to for the first time. I took my 2007 Ford F-350 in for a fuel sensor that went bad after I bought the truck a month ago, I told Tim of a potential problem during startup. Tim then advised me that he will have the technician take a look at it. After about 1hr running diagnostics test he comes up to the office area and tells me we are giving you a loaner. Go home do whatever it is you need to do and i'll will call on the results. He calls me about 4pm tells me the fuel tank needs to come out and my vehicle will be given back to me in a week to keep the loaner until then. Loaner was a nice silver 2010 JETTA DIESEL fully loaded. After a week passed I go back for my truck and turn the loaner in. Tim hands me the paperwork to sign all the work was done completely free of charge. A few days after the work was performed and I have driven the truck I receive a call from Tim to find out how the vehicle is doing and if I had any concerns. Aswell as to ask of my experience. I must say i've written a review for a dealership experience before Trucks Capital and it wasn't a pleasant experience. They have since redeemed themselves with me but still need to fix some quirks. But this dealership Atlantic Motors clearly demonstrates the way dealers should be treating their customers. When it comes time for me to change my truck again I will highly consider remaining with Atlantic Motors just because of this great service experience. I thank Tim the adviser for the great experience at this Used Truck dealer.
I had been searching for a car for about 3 months, going from dealership to dealership and all I wanted to do was quit. When I walked into All Car Care and met my salesman Frank that all changed. He was so personable and patient with me it really took all of the pressure off. I could just be myself, What was great is that they were so busy when I walked in so I knew that they must be doing something right when i couldn't park in front because it was full with customer cars. Cuz i'm sure i'm not alone when I say that I dread car shopping because you always feel like your being pushed into something that the salesman just picked out for you. But this experience was completely different. It took me about a week to get my dream car from there. The best part about it is that When I told him what I wanted my payments to be. And they were 20 dollars lower for the exact type of vehicle I wanted. I recommend them to anybody and everybody. I will likely never go anywhere else for a vehicle without stopping there first.
I got to know Atlantic Motors through yellow pages and their amazing reviews. I was looking for a used car on my very limited budget and I knew that I couldn't expect much. I gave few other dealers a try and first thing they did was offering me their awful financing options. At Atlantic Motors it was a completely different story, Bob took his time and patiently explained to me the choices I had WITHIN my budget. Ended up buying a 2006 Ford F-350. The price was reasonable and well around the market value one would expect. I should point out that you'd immediately realize their objective is not to just maximize their short-run profit by ripping off their customers. It has been more than a month with my "new" car and no serious problem so far. I had a small issue with the air filter, and Bob was more than helpful with it and it was resolved in no time. I have to say my experience just confirms the positive reviews of other customers. Their business plan is something to be taught to some larger dealerships.
i would like to respond to a review Left bt JD C. You sir, are the reason why i want to get out of the customer service industry. You called and asked if you could come and check out the truck, and inspect, which you were more than welcomed, and highly encouraged to do, prior to deciding if you wanted to purchase it or not. You found a leaky fuel line, a bad fuse for parking sensors, and tire that had 5PSI of air less than what was required. You bitched and complained about every little scratch you found. You offered me 15-16k on a truck that NADA, books out at 25k. The advertised price was 19999.00, and because i refused your offer that was 4-5k less, you decided to go online and bad mouth. Sir, you are a very horrible and ill mannered person. You showed no respect, and treated us rudely. I told you on the phone, you are more than welcomed to come and check it out, but if you were trying to get the truck with thousands off the price, please do not come. Thanks for wasting my time.
My son and I went to Highline Car Connection to find a car for him to drive back and forth to school. We have searched the area for about a month without any luck. A friend of mine had suggested high line so we went there to look around, not thinking we would find a car right away. They had a very large selection of cars to choose from in our price range. My son really wanted a Honda Civic and they had quite a few of them to choose from. The cars on their lot were very clean and they had five different colors and years to choose from so my son was having a hard time picking one until Peter came out to speak to us then he went through the options of the cars. Once he did that my son was ready to test drive the car, the car drove great, the price was right and we felt confident that this was the right choice so he drove off with the car that day!! We were very pleased with the no pressure approach and the friendly people that we had contact with at high line.
Everybody at Julianis is amazing. Both sales man were very helpful. I recommend Rob or Dave to anyone looking for a new/used car. They are very informative on all the cars they have on the lot and are willing to help in any way they can. The lady in the front (i believe her name was Lisa) was very pleasant to meet. She greated me as soon as i walked through the door and got a salesman to come help me immediately. She made me feel very welcomed which is very hard to come by nowadays. Nobody was pushy, or made me feel like i had to make a decision right away. They have an excellent inventory and very fair prices. I met the owner Jim and he was so polite, and very well manored. His attitude is what closed the deal for me that this was the dealership that i was buying my Suv from. He gave me way more then i ever imagined i would get for my trade in vehicle. Over all expirience was excellent and would recommend anybody who is looking for a car to go here!!
I went to this dealer completely new to the car buying experience, when i pulled into the place i was able to look around freely, i was asked once if i needed any help and i told the man i was just looking around. I was left alone and not pressured, when i found the car i fell in love with i was able to test drive the car right away and since i wasn't familiar with the area they sent someone with me so i didn't get lost. i was able to take a nice long test drive and and really fall in love with how the car drove. they gave me a very reasonable offer on my trade in, a 98 Honda civic, and after a little bit of paperwork i found out i was approved for a loan with a very reasonable interest rate. i picked up my infinity g35x the next day, it went through a complete safety check, i got new brakes all around and new tires too! they even gave the car a full detail, it looked like a brand new car. if your looking to buy a used car this is the place to go!!!
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.