June 2017My experience : Office Lunch Break 1p- 2pOffice Hrs 8p- 1p, 2p- 4/5p Walk -ins are welcomed, however appointments have preference. If appointment is made online, ensure to have the confirmation code with you. I'm not sure if phone appointments have confirmation code. Clean, cool ( bring a sweater) atmosphere. Both the receptionist and lab collector was professional. I went there after lunch hour , had 2 other persons ahead of me and a 30 mins wait time.Not all lab tests are done at this office. Different Quest office perform different test. E.g. Quest at 60 Westwood AveWaterbury, CT does drug test (urine) while the one on West Main does not. Remember to bring an ID along with the test order. Even if the test order was sent to the lab by your doctor's office, ask for a copy of the test order from your doc's office and BRING IT WITH YOU. Con: No direct number to this office ( 2 stars taken off )
1389 West Main StreetWaterbury, CT 06708
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2154 E Main StWaterbury, CT 06705
8 S Main St Ste DTerryville, CT 06786
40 Main St NWoodbury, CT 06798
Call this number (877) 868-2191 and talk to a computer.This is good service? I don't think so. There was a time when a warm live body would answer the damned phone and say "hello". I'm a veteran and need to ask a question....who gives a damn.
Very dissatisfied never seen such unfriendly rude phlebotomy technician s in all my years never had my arm so sore and I got a bruise and swelling will never go there again. Or would I recommend anyone .
as a mother of severly autistic 4 yr old son, just touching him is hard. They were so patient and very quick. First try had the needle in and in minutes was done with mulitple viles of blood. I would recommend and go back there anytime.
We went to this Quest because we were told they had a phlebotomist who was really good with drawing blood from babies and when we asked for her we got an attitude from the male receptionist and dirty looks from the other 2 phlebotomists. Pardon the language but screw this place!