Please don't ever go here, he is a crook, he will put you and your family into hardship. He made me prepay (thank God I used a protected credit card). He was supposed to replace my old hard drive for $250.00 and give back the old one. It took eight days to replace hard drive, he also told me that it was going to be another $75.00 to configure the new hard drive. After getting machine fixed from his destruction I found out that new hard drives do not need to be configured. He returned my computer to me eight days later and they got it to start at the store but when I got home it didn't work. After taking it apart and finding an old hard drive, I spent more money to find out what he did. The professional proved that not only was it the original nine year old hard drive but he also never opened it or diagnosed it. He did nothing but play with it to get it to turn on once. He charged me quite a bit of money to do absolutely nothing to it. He wouldn't give me back my money; He made me prepay; he did not even open the machine; held it for eight days; then fought me when I tried to get my money back to the point of saying that I would not be able to prove it, which I did. My card agency helped with the evidence that both me and him had to provide. He couldn't provide any evidence because he didn't do anything. He told card company that he replaced my hard drive and that I was just mad because he didn't return my old hard drive. "No I was mad that he did give me back my old hard drive without putting a new one in. This guy is a crook. You will see how much he rips people and family off by looking into how many times he was sued and lost. Go onto the Connecticut court website before bringing him anything to get fixed.
When I researched places I found this place. Was ok with the reviews as some were bad others were good. I went in with my daughter and this place is killer. Very honest and price is spot on. Great job one touch.
Great place and honest with prices. Best cell phone shop in Waterbury. I have researched a lot of places and I have to agree this one with staff and EDDIE is the best.
Me fuiste Ayer pa reporar mis telefono q se rompió esa semana. Hablan español! Gracias a diós... Es muy dificil a mi cuando los no comprenderme.... Gracias Eddie pa to tu hiciste!!
Just left getting my iPhone fixed. 20 minutes out the door and 1/5 of the price of IDOCTOR!! Honest caring people... Highly recommended
The best place to bring your electronics! Ask for Eddie
Love this place
This place is horrible. Dropped off my tablet to be fixed and had to prepay. When I received my tablet after they said it was fixed it was worse then when I dropped it off. The frame was broken, the touch screen did not work and there were scratches everywhere. The owner told me he was going to meet me at the store and he never showed up! What kind of "Owner" does that. This shows me he does not stand behind his work! THIS PLACE IS A FRAUD. DO NOT GO THERE!
After Verizon told me my only option was a new phone & accessories for $189., 2 months before my upgrade time, I went to One Touch. I left the store within a half hour with a working phone for just $30!! Thank you!!
one touch is the best place I have went to for repairs of my electronic love you guys keep up the good work