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Petco

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(3 Reviews)

1801 E Palmer Wasilla Hwy, Wasilla, AK 99654

(907) 631-5205

CLOSED NOW
Today: 9:00 am - 9:00 pm
Tomorrow: 9:00 am - 9:00 pm
54
YEARS
IN BUSINESS
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General Info
Visit your Wasilla, AK Petco Animal Supplies for all of your animal nutrition and grooming needs. Our mission is Healthier Pets. Happier People. Better World. Located at 1801 East Palmer, Petco focuses on nurturing the powerful relationship between people and pets. We do this by providing the products, services, advice and experiences that keep pets physically fit, mentally alert, socially engaged and emotionally happy. Petco provides a variety of nutritional needs for your pets as well as grooming, adoption, and training services. Visit your local Wasilla Petco Animal Supplies today.
Hours
Regular Hours
Mon - Sat:
Sun:
Payment method
visa, debit, paypal, apple pay, amex, check, discover, master card
Categories
Pet Stores, Aquariums & Aquarium Supplies, Dog & Cat Furnishings & Supplies, Dog & Cat Grooming & Supplies, Pet Food, Pet Grooming

Reviews

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Bob I.

07/29/2017

Overall
Service

The Wasilla, AK PETCO store is not kid or customer friendly.

When my grand daughter asked for help in the fish department while I was there keeping an eye on the fish she wanted, the PETCO associate told her that she needed to an adult to be helped and walked away. She wouldn't even stick around to hear her state, "my grandpa is right there." I saw the whole thing and couldn't believe what I was seeing.

What kind of BS excuse is that to get out of helping customers??? Unacceptable for a company with "Happier People" in their slogan.

When I addressed it to the manager on duty, we still didn't get any assistance. So, are we supposed to stand there all day and be ignored? So, we took our business to Pet Zoo and will never shop at PETCO again.

So others can be warned, please post a sign on the front door stating "Children not welcome, you must be an adult to shop here, and you can expect to not be helped once you enter."

Also, remove the "Happier People" out of your slogan, because you didn't make us happy standing there waiting for 20 minutes with no assistance and when we asked for it, you rudely walked away. No wonder major retailers are going out of business; hiring lazy people...if you want to a bad customer service experience, go to the Wasilla, AK PETCO...

Ulla S.

10/16/2016

Overall
Selection
Service

Definitely not as personable as the Pet store around the corner. And unfortunately not very knowledgeable on what they carry and what the products are used for. Love the selection and the prices, just get some more employees that know about animals and fish.

Sharen R.

01/11/2015

Overall

As good as any large=box pet store -- lots of good quality stuff. Only complaint or comment is there wasn't as much attention to customers (do you need help? or do you have any questions I can help with?) Not nearly as customer-friendly as the local Wasilla pet store that's been here for years.