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Medical & Dental X-Ray Labs, Pain Management


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S S.



I had two MRIs at Diagnostic Health Alaska. Before receiving the MRIs, I called three different imaging places to compare prices. I spoke with the office staff at Diagnostic Health and they had the lowest price. I have no qualms with the technician who did the MRIs nor the doctor who read them. However, when I received my bill, the price was higher than I had been told by the on site office staff. I called the billing dept (which is not on site at Diagnostic Health) and found that I had been misinformed. The office staff on site at Diagnostic Health had given me the wrong information. Had I been properly informed, I would have gone elsewhere for my MRIs.