Simply put: this place intentionally engages in deceptive pricing. On a Friday night, I took a bottle of wine priced at $7.99 to the counter and was rang up for $9.74. I thought taxes must be exceptionally high in Washington, MO, but I paid and left. Later, I checked the receipt and saw I was charged $8.99 plus tax. I figured this was an accident. When I returned to Xpress and brought this discrepancy to the clerks, both just said there was nothing they could do. I offered to buy another bottle of wine for a dollar off. They said no. Someone on the other side of the counter explained if I brought this problem to their attention at the time of purchase, something could have been done. When asked whether or not I could even receive an apology, the clerk said she was sorry and that this had been "happening a lot lately." She explained ownership had been updating the computer but not the price tags on the floor. Needless to say, that did not make me feel any better.
3718 Grant School RdNew Haven, MO 63068
From Business: Small boutique style winery, with award winning wines produced from estate grown grapes. Family owned and operated. Specializing in Norton, and a wine selection o…