Brought my gaming tower in for problems crashing. I'd reinstall Windows over and over only for it all to crash. So when I dropped it off I thought they were listening to my explanation of what was wrong with my computer. I checked back in a week later only to be told they are just now looking at it. A week and a half after I checked in they call me to come pick it up. Upon getting it home and setting it up it took 12 mins just to boot up, on top of that it crashes 3 times in four hours. I call asking for a refund they say no refunds. I paid $120 for them to reinstall windows (witch I told them I tried multiple times). If you took your car to a mechanic and said it doesn't run, then they give it back to you two and a half weeks later. Then they make you pay $120 just to get your car back only for it to still not to work. I am extremely unsatisfied.