Hai c. Vuong1967 Armstrong avenueSan Francisco, CA 94124Tel# 415-508-1825Case: Pid# 91577938Re:OCCHere are the brief information about my claim. Your question was why the bank owes me $400.00 mentioned in your letter to me. On March 3, 2017, in your question concerning about my claim with the bank. In August 4, 2016, I was filing marital status discrimination against bank of America with OCC, and the OCC made a duplication of my case, for my issue, which was case#03107350 and 03107351, where the resolution letter had not mail out to me. The bank of America, NA, owed me $26.10, for two separates $13.05 , for s.f. superior court e-filing online, civil case filing, that was fraudulent act by s.f. superior court's clerk and the bank said that I had not cancel my debit card ending in 3859. In other hand, the $400.00 (see fax#2, claim# 16031100311) was connected this claim. The bank owes me $400.00 also because they said that this amount was linked to $26.10. It means that the bank was not honest during the process of $400.00 claim, that this amount was yet not processed. In this supportive document revealed that 'online reply expired' (see at fax#3) in July 7, 2016, in page claim inbox and it stated the claim was resolved in March 25, 2016 for July 6, 2016 (see fax#4), in page claim# 160325101553. In conclusion, in my case, when a late resolution letter comes from a claim that was more than 90 days old, it simply means this claim connected with other claim, the bank of America did not respond to my message regarding 60 days period for expired $400.00 claim. By the way, I want to get my resolution letter from the OCC. So, please process my complaint, Mr. Eversole. If you have any questions , feel free to contact BofA at 1-877-430-1437 ext. 437886 or contact the OCC at 1-800-613-6743.The OCC created an appeal(03105220) and decided to reject my appeal on March 14, 2017.Sincerely,/S/Hai c. VuongI am the christ, who said to come back.