The worst experience I could ever imagine. That day I was celebrating my BD and obviously I got tipsy and somehow I found myself in one of these cabs (24869486299262922460107 October 24th 2016) cab driver dumped me on an empty street around 2:00 am . I was not able to recognize the place where this guy dumped me. After twenty minutes a nice lady helped me and call an uber for me. And I'm sure that I left my new phone accidentally in the cab, but of course driver never reported it. My card was charged for 59.72 bucks although cab driver picked me from Shaw area and dumped within DC...Never AGain..!!!
My experience was great. I needed a cab at 4:30 AM to get to the airport just after the blizzard but with limited road access. The pick-up was on time and I got to the airport quickly. The car was clean inside and well cared for.
Excellent service, one of the best cab company in DC
Avoid this taxi service at all costs. The driver of the vehicle was very rude. He took us on the scenic route around all the monuments on the way to Georgetown. Icon cab number 39.
I wish I had read the reviews before I used this taxi service this morning! The most awful experience I have ever had with a taxi company. They are not even deserving of one star because a one star ranking would mean they did something. Yesterday I requested a cab for 6 AM, and I confirmed twice that a cab would be dispatched. Come 6:15 AM, no cab and I am starting to panic. I called the company, and they put me on hold for about ten minutes when I decided to hang up and try again. I called and they immediately put me on hold again. By now, I am panicking and stressing because I was planning on getting to my workplace by 6:30. Instead of comfortably arriving according to my schedule, I am four blocks away from my home trying to find ANY cab. I never got a phone call from the company explaining what happened, and I came to work late on my first day. It was unnecessary stress. WHATEVER YOU DO, do NOT use this company. There are many other companies.
awful. aggressive driver with no manners or listening skills. not the first time.
I used this cab company to go from SE DC to downtown at 5:30am. Arranged it the day before. DIspatcher was professional and repeated my address/phone back to me to ensure accuracy. Got an automated phone call 20 min. before cab arrived. Arrival was on time, even a little early. Cabbie was friendly and professional. I would definitely use Yellow Cab again.
Like everyone else who complains about these guys, I called for a cab that never came. Sadly, this company is just like every other cab company in this city: Worthless.
best services in Washington dc area
Don't use Diamond. I called once and asked for a cab to pick me up from my office and it never showed. For some stupid reason I decided to give them another chance, but I got smart this time and called to schedule a cab in advance. The guy told me a car couldn't be scheduled in advance. What?! Useless.